Desktop Technician

Desktop TechnicianSalary: $40,000 - $43,000/yearThe start date for this position is estimated to be mid-October 2026.Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.Duties and ResponsibilitiesProvide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.Provide advanced desktop and end-user support for hardware, software, and peripheralsTroubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivitySupport Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)Install, configure, and maintain hardware and software systemsSupport specialized applications such as GIS, AutoCAD, or other business applicationsDocument incidents, resolutions, and system changes in a ticketing systemCollaborate with IT teams to resolve escalated issuesRequirementsAssociate degree or equivalent combination of education and experienceMinimum of 3 years of related technical experienceExperience supporting:Desktop and laptop systemsMobile devicesPrinters and scannersLAN, servers, and network switchesAbility to troubleshoot hardware and software issues independentlyWorking knowledge of Microsoft Office and Google WorkspaceAbility to work with minimal guidanceMust be a U.S. CitizenMust have the ability to obtain and maintain a government security clearanceThe salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:3 weeks of Personal Leave your first year11 paid Holidays each year5 days of Flexible Time Off each year401(k) company match at 50% up to 10% of your salaryMedical, Dental and Vision InsuranceLife and Disability InsurancePublic Transportation SubsidiesCertifications and Training Allowance - $2,500/year!Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.Quality is our top priority.Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.We hire for careers at Gunnison, not to fill a position.In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.