OPERATIONS & MGMT CONSULTANT I - SES

Select how often (in days) to receive an alert: OPERATIONS & MGMT CONSULTANT I - SES - 67015867 The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website. Requisition No:877534 Agency: Agency for Persons with Disabilities Working Title: OPERATIONS & MGMT CONSULTANT I - SES - 67015867 POSITION: Operations & Management Consultant I – SES / CENTER MONITOR POSITION NUMBER: 67015867 *ANTICIPATED VACANCY* Working hours: Saturday and Sunday 6:00 AM to 3:00 PM, and Monday through Wednesday 11:00 PM to 8:00 AM with Thursday and Friday off. OPEN COMPETITIVE OPPORTUNITY CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. This posting may close prior to closing date. Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Health insurance (over 90% employer paid) $25,000 life insurance policy (100% employer paid) Dental, vision and supplemental insurances available at state rates State of Florida retirement package Generous vacation and sick leave 10 paid holidays a year Tuition waiver for state college/university courses Training opportunities For additional benefit information available to State of Florida employees, go to The Agency for Persons with Disabilities (APD) works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and support for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency. Join APD’s TACACHALE and be part of the team that MAKES A DIFFERENCE – NOT JUST A LIVING, impacting the lives of developmentally disabled adults! SALARY RANGE $40,320.81 – $44,352.89 Annually $1,550.80 - $1,705.88 Biweekly The hiring salary may exceed the maximum posted salary. SPECIFIC DUTIES AND RESPONSIBILITIES The employee will create an environment that cultivates people and transforms teams by increasing transparency and providing opportunities for professional development. The employee actively works to demonstrate the qualities of being humble, hungry and smart and leads others to embody the same. The team member lacks excessive ego, shares credit, is self-motivating and exercises good judgement and intuition around the subtleties of the group dynamic. This position is required to work in assigned office or headquarters. This position is not eligible for telework. This position is responsible for ensuring that the facility has enough direct care professionals to manage and monitor residents in the Tacachale residential community. This job also serves as the initial point of contact for any administrative requests and provides oversight after hours, on weekends, and holidays. Working as a resource and crisis manager in collaboration with the Officer of the Day. The incumbent in this position possesses the authority during after-hours, weekends and holidays to perform administrative and consultative work in the identification and resolution of operational or management problems within the residential community of Tacachale. This work involves using independent judgement and making executive decisions as it relates to the day-to-day operations in the residential areas. Notably during these times this position is responsible for responding to and taking the lead in managing all incidents involving residents and staff, to include but not limited to taking statements and rearranging staffing to resolve conflicts and/or potential problems. Responsible for composing reports that may be used by Employee Relations to address or correct employees. Taking the lead role in assembling and disseminating incident report packets to the appropriate personnel for review on the next business day. Validates that staffing schedules are balanced and adequate in all areas utilized by residents and staff to include temporary reassignment of staff to provide coverage, ensure safety standards are met, and active treatment is ongoing; verify respectful interactions between all individuals are evident; and that the supervision and care of the residents is continuous. Conduct onsite observations of residential living areas, worksites and activity areas. Confer with staff and management to identify problems and offer suggestions for improvement. Work in conjunction with management in formulating policies that affect employees, some of whom are bargaining unit employees. Ensure staff are compliant with performing duties in accordance with policies and procedures while maintaining high visibility in areas to be monitored. Prepares and submits monitoring reports of findings to facility management and supervisors within 24 hours of monitoring. Reports containing time sensitive or critical information will be prepared and submitted to the recipients on the next business day. Provides daily consultation and assistance to management and staff in the day-to-day operation of service programs and responsibilities. Performs on-site analysis of operational problems of service programs and provide results to supervisor and/or facility management. Perform other duties as assigned by supervisor or administration. This may include conducting coaching, training and in‑services for direct care staff. Assist with special projects as required. This position may be required to perform essential services before, during, and after an emergency per APD OP 2-0035. This position is critical to the safety and supervision of residents and may require the incumbent to work beyond their normal work schedule to maintain minimum coverage levels in the facility. POSITION REQUIREMENTS Must have a high school diploma or equivalent. Must have at least three (3) years of supervisor/management experience. Must be able to lift up to 40 pounds. Must possess a valid Florida Driver’s License. If hired with an out-of-state license a valid Florida State driver’s license must be obtained within 30 days. Corrective Lenses Restricted license is acceptable provided the driver wears the corrective lenses while operating a state vehicle. Must be willing to perform essential services before, during, and after an emergency. Must be willing to work beyond the normal work schedule to maintain minimum coverage levels and meet the needs of the Agency. Must demonstrate total commitment to outstanding customer service. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Knowledge of staffing patterns and scheduling Knowledge of Microsoft Suite of Products which includes Word, Outlook, Excel, PowerPoint Knowledge of correct spelling, punctuation, and grammar use Knowledge of developing an organized tracking system Knowledge of typing memorandums and various reports Ability to: Ability to prepare correspondence and administrative reports Ability to understand and apply applicable rules, regulations, and procedures Ability to take accurate minutes of meetings Ability to establish and maintain effective working relationships with others Ability to communicate effectively both verbally and in writing Ability to utilize problem-solving techniques Ability to use a telephone, computer, fax machine, and copy machine Ability to plan, organize and coordinate work assignments Ability to organize data into a logical format for presentation in reports, documents, and other written materials Ability to work as part of a team Ability to interact with all customers in a professional manner Ability to review documents to ensure accuracy and quality Skills in: Skilled in the use of MS Office Suite software including Word, Excel, Outlook, PowerPoint Skilled in managing/coordinating multiple, high-priority assignments Skilled in communicating effectively orally and in writing Skilled in managing multiple priorities and making timely decisions to meet department requirements PHYSICAL REQUIREMENTS: Must be able to lift up to 40 pounds Must be able to assist with evacuation of residents during an emergency Must be able to work with or around cleaning chemicals and supplies Must be able to do repetitive movements with arms, hands, neck and head Must be able to demonstrate competency, as appropriate, in all areas of training, some of which require physical activity such as CPR and PASS Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances Must be able to physically operate all equipment necessary to do job tasks Must be able to remain alert while on duty Must be able to speak and hear clearly ADDITIONAL INFORMATION Applicants must complete all fields in the Candidate Profile, including their work history with the month and year. Responses to Qualifying Questions must be verifiable in the Candidate Profile, and "see resume" will not be considered an acceptable response. Resumes and other documentation can be attached to provide additional information, but this will not replace the required completed Candidate Profile. All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at View phone number on click.appcast.io. Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application. PROFILE COMPLETION Applicants must complete all fields in the Candidate Profile, including their work history with the month and year. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending on the date of your retirement. DIRECT DEPOSIT PROGRAM As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program. BACKGROUND SCREENING REQUIREMENT It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency. Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies. Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting. APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9). SPECIAL REQUIREMENTS You may be required to provide your Social Security Number to conduct required verifications. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. DRUG FREE WORKPLACE THE STATE OF FLORIDA IS A DRUG-FREE WORKPLACE. ALL EMPLOYEES ARE SUBJECT TO REASONABLE SUSPICION DRUG TESTING IN ACCORDANCE WITH SECTION 112.0455, F.S., DRUG-FREE WORKPLACE ACT. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. For assistance, call the People First Service Center at View phone number on click.appcast.io Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr