Remote Patient Intake Coordinator Full Time

Position Overview

The


Intake Coordinator


is responsible for the coordination of new patient referrals, working in collaboration with Account Executives/Liaisons, referral sources, discharge planners, and location staff to ensure a seamless transition to agency services in compliance with Aveanna Healthcare policies, procedures, and federal/state regulations and guidelines.

**Remote work from home position - prefer candidates in the Eastern time zone**

Essential Job Functions

• 
  Responds to referral source and office inquires by communicating accurate and complete information
  
  



• 
  Coordinates multiple telephone calls from internal/external customers and directs callers or tasks appropriately
  
  



• 
  Establishes good working relationships between the location and referral sources to ensure further referrals from that source
  
  



• 
  Reviews documentation sent by the referral source for accuracy and completeness
  
  



• 
  Documents all forms required to process a referral in its entirety with no missing information
  
  



• 
  Enters all referral information in real time into the Electronic Medical Record (EMR) to provide visibility across the team
  
  



• 
  Partners with colleagues in the location to staff each case with an appropriate, skilled professional to provide the services requested and ordered
  
  



• 
  Photocopy, fax, route, scan, or email information as needed or requested
  
  



• 
  Maintains department logs/tracking systems as requested
  
  



• 
  Other duties as assigned
  
  

Requirements

• 
  High school diploma or GED
  
  



• 
  Proficient in Microsoft Office, including Outlook and TEAMS
  
  



• 
  Ability to work after hours, on-call schedule
  
  



• 
  Familiarity with the Microsoft operating system, Outlook email is a necessity
  
  



• 
  Data entry: 40 words per minute/10,000 keystrokes per hour.
  
  



• 
  Ability to communicate accurately and succintly in email.
  
  



• 
  Basic knowledge of how the medical industry and insurances function.
  
  

Preferences

• 
  One (1) year previous office work experience preferred
  
  



• 
  Healthcare experience a plus
  
  



• 
  Bilingual experience
  
  



• 
  Familiarity with Microsoft Teams, HomeCare Homebase, Careport portals and EPIC portals a plus
  
  



• 
  Multi-tasking
  
  



• 
  Fast-paced environment
  
  

Comprehensive Benefits (Full-time positions)

Aveanna offers benefits designed to support you


inside and outside of work


, including:

• 
  Competitive pay
  
  



• 
  Medical, Dental, Vision, and Life insurance
  
  



• 
  Voluntary Pet Insurance for your fur babies
  
  



• 
  401(k) with Company match
  
  



• 
  Vacation time, Sick time, Paid Holidays, and Floating Holidays
  
  



• 
  Tuition reimbursement and tuition discounts
  
  



• 
  Free continuing education units (CEUs) for nurses
  
  



• 
  Employee Assistance Program and Employee Relief Fund
  
  



• 
  Employee Stock Purchase Plan
  
  

Our Mission

Our mission is to


revolutionize the way homecare is delivered, one patient at a time


. We are committed to innovation, clinical excellence, and compassionate carebecause outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.

Aveanna Healthcare