Director of Sales & Marketing

Job Description

Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

#PGH-SKL

What you will have an opportunity to do:

Director of Sales & MarketingSkamania Lodge | Columbia River Gorge, Washington

Skamania Lodge is seeking an inspiring, strategic, and results-driven Director of Sales & Marketing to lead revenue growth at one of the Pacific Northwest's most iconic destination resorts.

Nestled on 175 acres overlooking the Columbia River Gorge, Skamania Lodge offers a rare opportunity to shape the future of a premier resort destination that combines world-class hospitality, outdoor adventure, wellness, meetings, and unforgettable guest experiences. This is more than a sales leadership position. It is a chance to influence the strategic direction of a highly regarded resort while working alongside an engaged ownership group, an experienced leadership team, and a passionate team of hospitality professionals.

As a key member of the Executive Committee, the Director of Sales & Marketing will develop and execute innovative sales and marketing strategies that drive group, leisure, catering, and ancillary revenue while strengthening the resort's position as the destination of choice in the Pacific Northwest. The successful candidate will play a pivotal role in expanding market share, building strategic partnerships, identifying new business opportunities, and maximizing revenue across all segments of the business.

This role is ideal for a leader who thrives on developing high-performing teams, creating meaningful client relationships, and turning bold ideas into measurable results. The Director of Sales & Marketing will have the opportunity to shape long-term growth strategies, influence major business decisions, and leave a lasting impact on one of the region's most distinctive resort properties.

At Skamania Lodge, you'll have the platform, resources, and support to elevate your career while helping define the next chapter of an exceptional destination resort.

If you are a visionary sales and marketing leader who is passionate about hospitality, revenue growth, team development, and creating extraordinary guest experiences, we invite you to join us and be part of something special.

Position Summary

Reporting directly to the General Manager and serving as a member of the Executive Committee, the Director of Sales & Marketing is responsible for leading all sales, marketing, business development, and revenue generation initiatives for the resort.

This leader will develop and execute strategies designed to increase business, strengthen market positioning, build relationships with key customers and partners, and maximize opportunities across the property's diverse market segments. Working closely with Revenue Management and the Executive Leadership Team, the Director of Sales & Marketing will lead annual planning, budgeting, forecasting, and business development efforts while creating a culture focused on accountability, performance, and results.

The successful candidate will provide leadership and direction to the sales and marketing team, foster a proactive and collaborative sales culture, and identify opportunities to grow market share and overall business performance.

Key ResponsibilitiesStrategic Leadership

• Develop and execute comprehensive sales and marketing strategies aligned with resort goals and business objectives.
• Establish short- and long-term initiatives that drive revenue growth and strengthen market position.
• Monitor market conditions, industry trends, competitive activity, and customer needs to identify opportunities and challenges.
• Collaborate with the Executive Team on annual budgeting, forecasting, business planning, and revenue objectives.
• Develop and maintain strong relationships with ownership, brand partners, community leaders, and industry stakeholders.

Sales Leadership

• Lead the resort's sales efforts across group, leisure, corporate, association, SMERF, catering, and other key market segments.
• Develop strategies to generate new business while strengthening relationships with existing accounts.
• Identify and pursue new business opportunities through prospecting, networking, account development, and relationship building.
• Build and maintain strong relationships with meeting planners, event professionals, travel partners, destination organizations, and community groups.
• Participate in sales calls, client meetings, site inspections, industry events, trade shows, and other business development activities.
• Monitor sales activity, pace, production, and market performance, adjusting strategies as needed.
• Partner with Operations, Revenue Management, and other departments to ensure seamless execution and exceptional guest experiences.

Marketing & Brand Development

• Develop and oversee marketing strategies that support demand generation and revenue objectives.
• Coordinate marketing efforts across digital, social media, advertising, public relations, promotions, email marketing, and other platforms.
• Ensure all marketing communications accurately reflect the resort's positioning, guest experience, and brand standards.
• Partner with ownership, agencies, vendors, and stakeholders to execute effective marketing campaigns and initiatives.
• Monitor marketing performance and leverage analytics to improve effectiveness and ROI.
• Support initiatives that increase awareness of Skamania Lodge and strengthen its position as a premier destination resort.

Revenue & Business Performance

• Work closely with Revenue Management and resort leadership to maximize revenue and profitability.
• Utilize market intelligence, performance metrics, and business trends to inform strategic decision-making.
• Support forecasting, budgeting, and financial planning activities related to sales and marketing.
• Monitor competitive positioning and identify opportunities to increase market share.
• Provide regular reporting and updates regarding sales performance, business development efforts, and market conditions.

Team Leadership & Development

• Lead, coach, mentor, and develop sales and marketing team members.
• Establish clear goals, expectations, and performance standards.
• Foster a culture of accountability, collaboration, innovation, and results.
• Provide ongoing professional development, training, and career growth opportunities.
• Recruit, retain, and develop high-performing sales and marketing professionals.
• Promote strong communication and teamwork across all departments.

QualificationsRequired

• Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred.
• Progressive sales and marketing leadership experience within the hospitality industry.
• Experience in a hotel, resort, destination property, or comparable hospitality environment.
• Demonstrated success developing and executing sales strategies that generate revenue growth and market share.
• Experience leading, developing, and motivating high-performing sales teams.
• Strong understanding of hospitality sales, marketing, business development, and customer relationship management.
• Strong financial and analytical skills, including budgeting, forecasting, and performance analysis.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Proven ability to develop and maintain strong relationships with customers, business partners, and industry professionals.
• Ability to work collaboratively with executive leadership and cross-functional teams.

Preferred

• Experience in a resort, destination, independent, lifestyle, or full-service hospitality environment.
• Experience overseeing both sales and marketing functions.
• Experience with hotel sales technology, CRM platforms, and related systems.
• Knowledge of the Pacific Northwest hospitality, tourism, and travel market.
• Experience driving group, meetings, events, leisure, and corporate business segments.

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What are we looking for?

Compensation:

$165,000

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$175,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.