Patient Registration Specialist

Job Details Job Location: Ridgeview Institute‑Monroe – Monroe, GA 30655 Position Type: Full Time Education Level: High School Salary Range: $20.00 – $25.00 Hourly Job Shift: Day Overview Join our team as a PATIENT REGISTRATION SPECIALIST! Monthly Bonus Opportunity! Your work matters: The Patient Registration Specialist is central to our commitment to exceptional patient care. They engage with patients and families to confirm insurance benefits, serve as liaison between the facility, insurance companies, and patients, and diligently pursue outstanding balances to ensure timely collections. Responsibilities Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility. Coordinate and ensure the current and accurate patient account data is communicated effectively across departments. Navigate discharge planning to minimize non‑payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements. Assist patients facing hardships by obtaining necessary documentation (bankruptcy discharges, death certificates, hardship applications, Medicaid etc.) and using Equifax reports to demonstrate inability to pay. Follow up diligently on all payment plans to ensure accounts are current with timely payments. Document benefits and received payments by noting patient accounts. Scan all signed documentation into patient accounts. Perform additional duties as assigned by management. Qualifications High School graduate or equivalent required; college degree preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; knowledge of managed care, commercial, and governmental plans. Basic knowledge of public assistance programs and required financial forms. Proficiency in Microsoft Office, especially Excel. Detail‑oriented with basic mathematical and analytical skills to resolve financial issues. Positive demeanor and strong verbal and written communication skills; professional appearance and approach. Quick learner of the MedHost patient accounting software and capacity to update Excel spreadsheets effectively. Strong time‑management skills to handle multiple priorities in a fast‑paced environment. Self‑starter with high drive, initiative, forward‑thinking, and follow‑through. Benefits 401(k) + matching Health insurance 100% company‑paid life insurance coverage up to 2x annual salary Vision insurance Dental insurance 100% company‑paid short and long‑term disability insurance Paid time off Paid holidays Employee engagement events Employee assistance program Employee recognition program Free parking Career and training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success Mission and values that serve as a guiding northstar Disclaimer: Select benefits are available to full‑time positions only. Benefits are subject to change at the discretion of Ridgeview Institute Monroe. At Ridgeview Institute Monroe, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr Ridgeview Institute Monroe