Collections Representative

Collections RepresentativeWe are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all itemsProcess credit card payments including posting to accounts and logging activityProvide a high level of customer account management by properly maintaining account information and dataCommunicate with Customer Service Center (CSC) employees to verify and correct posted items when necessaryResolve all dispute cases to a mutual satisfactory end between the customer and companyAnalyze accounts receivable information to determine priority and produce aging reportsWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discountsFor eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: - $22.00 per hour (dependent on experience)This position may be eligible for overtime pay based on business needs.High School diploma, GED or equivalent training and experienceA minimum of 1 - 2 years of collections experience preferred