Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my first State Farm agency in 2006 and expanded to a second location in 2023. Today, I lead a combined team of 25 across both offices. Before becoming a State Farm agent, I played professional football in the NFL for a year, an experience that helped shape my competitive mindset, discipline, and commitment to excellence. I'm a proud Kansas State graduate, have been married for 23 years, and am a father of four.

Our agency offers a 401(k) retirement plan, paid vacation days, licensing reimbursement, and flexible scheduling to help support work-life balance. We believe in creating an environment where team members can build successful careers while maintaining flexibility outside of work.

We've built high-producing, competitive offices that thrive on structure, consistency, and proven systems. Much like a successful sports team, we believe that preparation, accountability, and everyone working toward a common goal are essential to achieving great results. Our team is driven to perform at a high level, and we take pride in maintaining a culture focused on excellence.

I'm looking for experienced professionals who bring determination, drive, and a strong desire to succeed. The right person will be competitive, motivated by results, and comfortable working within established systems while continuously striving to improve. If you're ready to challenge yourself, contribute to a high-performing team, and build your career in an established, successful agency, we'd love to meet you.

ROLE DESCRIPTION:
As an  Account Associate for Andrew Shull - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.