Engineering Manager, Merchant Experience

Engineering Manager, Merchant Experience Remote Who we are Recharge is the subscription platform for the world’s fastest-growing and most innovative brands. Shopify’s premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention. Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth. The Recharge platform leverages data from over 100 million shoppers to help brands more successfully set up, manage, and grow their subscription businesses. Recharge is a hands‑on partner to over 20,000 brands globally — including quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, Bobbie, and more. Recharge is looking for a hands‑on engineering leader that will work with a squad of engineers focused on continually improving our merchant’s end user experience. You will be responsible for two squads - one working with data analytics products and experience and another focused on design systems and our merchant portal. You will be responsible for helping prioritize delivering new features, ensuring compliance with design patterns and continually leveling up your direct reports. You will be expected to stay close to the work. That means reading code, having opinions in MR reviews and knowing the difference between a hard problem and a stuck engineer. This is a cross‑functional role. You’ll work across product, design, and data to keep things moving, build consensus when the path isn’t clear, and hold a high bar for quality and stability. You’ve shipped software before – that background isn’t a nice‑to‑have – it's how you earn trust with your team and make good calls under pressure. We’re also at an inflection point with AI tooling. We expect you to lean into that – not as a trend to acknowledge, but as a real opportunity to scale how a team works. If you’ve been actively experimenting with LLMs in your workflow, we want to hear about it. What you’ll do Directly manage 6 engineers across two squads with distinct technical profiles Stay engaged in MRs, technical decisions and day‑to‑day engineering quality Actively unblock engineers – technically and organizationally Partner cross‑functionally with product and stakeholders while protecting team focus and quality Experiment with and help establish AI tooling practices that scale your team’s output What you’ll bring Prior experience shipping production software (preferably recently as an independent contributor) Comfort in React or Python codebases (preferably both!) Someone who reads the code, not just the ticket A bias to action – low tolerance for ambiguity sitting unresolved – you make the calls and move Genuine curiosity about how LLMs and AI tooling are changing how engineers work Our Stack React, Python, Flask, Looker, CloudSQL/MySQL GCP, Splunk, Sentry Compensation Hiring range in the US $196,000 USD – $245,000 USD Benefits at a Glance Medical, dental and vision plans Retirement plan with employer contribution Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. #J-18808-Ljbffr