Quality Engineer

Quality EngineerAvailable Shifts:1st Shift: 7:00 AM – 3:30 PM2nd Shift: 6:30 PM – 3:30 AMThe Quality Engineer coordinates, administers, and performs quality functions of an engineering and technical nature to ensure product quality and reliability at minimum quality costs. This position assumes a responsible leadership role in the successful launch of new programs, serves as the main quality point of contact for intracompany and external customers, and leads technical support and resolution of quality-related issues.ResponsibilitiesEnsuring continuous improvement in all Production Quality Deliverables (e.g., RTY, Craftsmanship, RPPM, CPPM, SPPM, and Warranty/JD Power).Preparing PPAP packages for product submissions and approval by appropriate customer personnel. Obtaining approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the customer.Ensuring customer and supplier quality issues are resolved using Adient problem-solving methods (Kepner-Tregoe, 8-D, etc.).Performing gage studies (Gage R&R, Bias, Linearity, and Stability) before a gage is approved for production use or following a product change, when applicable.Developing and updating control plans, inspection plans, and containment plans as required.Supporting the Manufacturing Engineer in updating the PFMEA as required.Utilizing all customer-specific systems.Conducting capability studies, ensuring they are properly performed, documented for special characteristics, and meet internal requirements (or that a written customer deviation is obtained).Supporting the continuous improvement of Operation Description Sheets (ODS).Identifying and utilizing appropriate statistical tools. Mentoring team members on proper statistical applications and techniques.Assessing and approving post-SOP supplier PPAPs.Interface with assigned external customers as the single point of contact for issue resolution.Coordinating the preparation and on-time delivery of supplier AQP deliverables.Ensuring completion of all customer-specific advanced quality planning requirements.Promoting strong customer relations by consistently providing premier customer satisfaction through a professional and friendly demeanor, a can-do attitude, and a willingness to help at all times.Resolving customer issues with a high sense of urgency by providing prompt responses, facilitating customer interactions, and coordinating sorting/rework activities at customer sites as needed.Performing other duties as assigned by the Quality Manager.QualificationsRequired Education & ExperienceBachelor's Degree in Engineering or a related technical field required (candidates actively pursuing their degree may also be considered).Minimum of 6+ years of experience in Quality Engineering, Manufacturing Quality, Supplier Quality, or a related field.Experience in automotive manufacturing or a highly regulated manufacturing environment preferred.Required Technical KnowledgeAPQPPPAPFMEA / PFMEAControl PlansStatistical Process Control (SPC)Design of Experiments (DOE)Measurement System Analysis (MSA)Continuous Improvement MethodologiesTotal Quality Management (TQM)ISO/TS 16949 or IATF 16949 requirementsGD&T (Geometric Dimensioning & Tolerancing)Required Skills & CompetenciesStrong analytical and root-cause problem-solving abilities.Excellent customer service and relationship management skills.Ability to interpret engineering drawings, blueprints, specifications, and technical procedures.Strong knowledge of manufacturing processes and quality systems.Effective written and verbal communication skills.Proficiency with Microsoft Office and quality-related software systems.Strong organizational and time management skills.Ability to work independently and collaboratively within cross-functional teams.Willingness to travel occasionally to customer and supplier locations as needed.Preferred QualificationsAutomotive industry experience.Certified Quality Engineer (CQE) or similar quality certification.Experience with customer-specific quality systems and requirements.Knowledge of Lean Manufacturing and Six Sigma principlesPRIMARY LOCATIONNormal