Customer Growth & Service Specialist - Flexible Schedule

Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY:

I opened my agency in 1978 and currently lead a team of eight. Before joining State Farm, I was an agent with another insurance company. Outside of work, I'm a proud grandparent to eight grandchildren and a lifelong car enthusiast. I participate in a monthly Cars & Coffee event and even hold a road racing license. Our agency is beginning to expand its involvement in community events, and we're excited to continue building relationships and giving back as we grow. Our agency offers a 401k, health benefits, licensing cost reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating an enjoyable and rewarding workplace. Our culture is welcoming, team-oriented, and built on a foundation of long-tenured employees who genuinely enjoy working together. I'm looking for someone who is customer-focused, collaborative, and enjoys being part of a supportive team. If you're ready to join a great atmosphere with a strong team culture, we'd love to meet you. ROLE DESCRIPTION: As an Account Representative for Gary Merideth - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. #J-18808-Ljbffr Gary Merideth - State Farm Agent