FRONT END/FLOOR SUPERVISOR

Job Title

Job Description

Responsibilities

Essential Job Functions:

• Model exceptional customer service and engagement behaviors.
• Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
• Spend at least 90% of time on customer approach side of the check lanes
• Be an approachable, visible source of assistance to both customers and associates.
• Maintain self-checkout and total front end queuing standards.
• Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
• Ensure till audits are being performed.
• Supervise basket retrieval process.
• Maintain break schedules for front end associates.
• Make sure carry-outs are offered to customers.
• Supervise cleanliness and safety conditions for front end and restrooms.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Desired Previous Job Experience:

• Previous comparable experience

Minimum Position Qualifications:

• None

Job Info

Job Identification 226787

Job Category Store Operations

Locations 7525 SW Barnes Rd, Portland, OR, 97225, US

Job Schedule Part time

Minimum Salary 17.05

Maximum Salary 22.53

Line of Business Grocery Retail

Banner Name Quality Food Centers

Hourly or Salaried Hourly