Business Services Manager

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend technology with compassionate, high-touch services to drive real outcomes for job seekers across the country. We are hiring a Business Services Manager who will promote job search participants to the employer community and liaise with employers to obtain job leads and identify positions. The role is 70% onsite in the Jefferson Parish area. Bilingual in English and Spanish is preferred. Benefits 401(k) with generous employer match Medical, dental, and vision insurance with employee‑sponsored HSA on qualifying plans Disability insurance Supplemental insurance Your Impact on Career TEAM’s Success Identify and develop job opportunities for a diverse population of Job Seekers Determine education and skill requirements and employer expectations of Job Seekers Collaborate with Career Advisors to screen Job Seekers referenced for job placement to determine skills, abilities, and job goals Match Job Seekers with job openings and refer them to employing organizations for an interview Establish ongoing relationships with employers; follow up during and after job placement activities to ensure employer satisfaction Provide effective employment solutions to fill vacancies, including promoting and developing on‑the‑job training (OJT) and/or Transitional Job/Work Experience opportunities Facilitate and track employer OJT/Work Experience orientation, agreements, and required documents Assist employers with completing OJT invoices and collecting timesheets and paystubs to ensure accurate reimbursements and timely payment Document state system case notes and participant information related to employer interactions and outcomes Outreach and recruit new employer candidates to join the One‑Stop system; document employer services provided in the Business Services system Request additional and/or targeted support activities as needed Maintain job and employer data banks of information Maintain employer records related to job opportunities, placement activities, and participant job retention Utilize internet/social media resources to identify job trends, active sectors, and candidate employers Develop and maintain effective working relationships with all project team members, employers, and community partners Prepare and present reports on activities and accomplishments during team conferences Design, plan, and conduct job fairs and other initiatives to expose Job Seekers to organizations with current and future job opportunities Approach each day and task with a “ZAG” mindset Other duties and projects as needed for the success of the program Ideal Qualifications for this Position Bachelor's Degree from an accredited college or university, or equivalent experience Bilingual or multilingual in English and Spanish is highly preferred; ability to speak and write Spanish Experience in public relations and technical writing Experience in Career Services and Recruiting Experience with training and coaching in a performance‑based environment Working knowledge of WIOA, Choices, SNAP, NCP, and all applicable local Workforce Service programs Astounding ability to multitask and be proactive Experience in job placement in either private or public agencies within the last four years Experience working with at‑risk populations Ability to establish and maintain effective working relationships with employer representatives and Job Seekers Familiarity with applicable federal, state, and local laws and regulations Ability to work in a variety of settings with culturally diverse customer bases, and to be culturally sensitive Excellent interpersonal skills with the ability to effectively engage a diverse audience in verbal and written formats Ability to work independently with minimal supervision and effectively as part of a team Exceptional time‑management skills to meet deadlines and work under pressure Excellent verbal and written communication skills A valid driver’s license Travel: The position may require local travel up to 30% of the time. Employment Type: Full‑Time, Non‑Exempt. Equal Opportunity Employer Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements Employment is contingent upon successful completion of a background check (including criminal, prior employment, and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. #J-18808-Ljbffr Career-Team-36cf2150