Return to Work Coordinator

Job Description and Duties

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email

from View email address on calcareers.ca.gov or View email address on calcareers.ca.gov (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 4235. 

CDCR employees are encouraged to use their existing CDCR email address on their application.

This advertisement is for an Analyst II/I position(s) Located at HQ in Elk Grove, CA . Please indicate the position number on your application: 065-545-5393-xxx for Analyst II or 065-545-5157-xxx for Analyst I.

Note: Main communication for this position will be through email. Please ensure you have a  valid email address on your application.

You will find additional information about the job in the .

Working Conditions

CDCR OEHM is conveniently located in a secure area, easily accessible and surrounded by a range of transportation options, as well as a multitude of shopping and dining establishments. Our prime location is conveniently positioned near the freeway, precisely at the intersection of Laguna Blvd and Highway 99. Several charging stations for electric vehicles are available near our location at the Elk Grove Campus, less than 30 minutes from Sacramento and Lodi, the city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking.

This position may require occasional in-state and overnight travel.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment

Regular and consistent attendance is essential to the successful performance of this position. Must be regularly available and prepared to work the hours necessary to fulfill business requirements.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at  NACES | National Association of Credential Evaluation Services .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to   .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience researching complex problems, analyzing information, and interpreting relevant laws, rules, or regulations to identify solutions that balance stakeholder needs and business requirements.
• Experience in case management, meeting and tracking case deadlines, utilizing case management systems, and maintaining meticulous, audit-ready electronic case file.
• Ability to communicate complex information professionally to provide consultative guidance and recommendations to various stakeholders verbally or in writing.
• Ability to navigate sensitive and confidential customer needs, administrative processes, and to resolve conflict objectively.
• Ability to manage a high-volume, deadline-driven case or project workload while successfully prioritizing competing tasks, and handling time-sensitive requests.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR)  website, and the CalPERS website,  

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at  . Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at  . Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at  . This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. 

Statement of Qualifications (SOQ)

You must complete a Statement of Qualifications responding to the following prompt. Your response must be titled Statement of Qualifications with your name and job control number at the top of the page, shall restate the prompt, thoroughly respond to the prompt, and not exceed two pages in length. Font shall be 12-point Arial. Applications submitted without the Statement of Qualifications or failure to follow the instruction outlined above will not be considered for this position:

Please note: Resumes do not substitute for the SOQ.

Questions:

1. Please describe how your experience and education qualify you for this position relating to this job posting and the attached duty statement.
2. Describe a situation where you delivered a recommendation or feedback that was not well received. How did you navigate the response and de-escalate the conversation? What was the outcome?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination /Employment Application () . Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
  For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit  Work4CA: How to Write a Statement of Qualifications .