Social Worker II - Adult Services

Salary : $50,901.00 Annually
Location : Health & Human Services 319 N Graham Hopedale Road, Burlington, Alamance County, NC
Job Type: Full-time
Job Number: 202500170
Department: Social Services
Opening Date: 04/27/2026
Closing Date: 5/27/2026 11:59 PM Eastern


Job Purpose
The primary purpose of this position will be to provide Adult Services programs including but not limited to: Representative Payee, Special Assistance In-Home, In-Home Aide, Placement Services, and General Assistance to clients that are eligible for these services. This position provides assessments of an individual's needs to develop service plans, which include supportive services to enable the adults to remain safely in their homes.
Responsibilities

• Provides case management services on an individual basis to assess the household needs and determines the goals needed to be eligible to receive the Work First cash assistance and supportive services for the family.
• Provides coverage for Adult Services Intake, assisting customers both in person and via telephone with making connections in the community related to housing, education and other pertinent resources to assist with individual and family needs.
• Responsible for making referrals to other units in the agency or various community resources as necessary.

Qualifications
Education & Experience: Master's degree from an accredited school of social work; or a bachelor's degree from an accredited school of social work and one year of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or a four year-degree in a human service field and two years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psychosocial therapy and treatment planning; or graduation from a four-year college or university and three years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or an equivalent combination of training and experience.

A copy of a certified college transcript and a letter of reference must be provided upon request.

Computer Skills: Proficient in MS Office (Excel, Word and PowerPoint Experience).

License/Credentials: Possession of a valid N.C. driver's license is required for this position and maintaining a driving record in accordance with Alamance County policy.
Skills & Abilities
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
• Judgment - Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking - Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded - Creating a safe work environment; managing risks; reducing exposure liabilities.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Other Position Information: This position is subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelter overnight.

PHYSICAL DEMANDS:

N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)

Physical Demands
Stand F
Walk F
Sit F
Manually Manipulate O
Reach Outward O
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O

Lift/Carry
10 lbs. or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. O

Push/Pull
12 lbs. or less O
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O

Other Physical Requirements
• Vision (Near, Distance, Peripheral)

WORK ENVIRONMENT

Standard office environment
Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.

Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.


Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.


Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.


Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.


Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.


Time Off Accruals:
Vacation Time - Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.


Sick Time - All County full time employees earn 12 days of sick leave per year.


County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule.


Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.

Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available:
Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.

Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.


Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.