Retail Pharmacy Assistant

Job Description

Job Description

Open until filled

0.8 FTE 

COMPANY DESCRIPTION

Ferry County Health is the sole Critical Access Hospital serving Ferry County in Northeast Washington, delivering essential, high-quality healthcare to a geographically remote and tightly connected rural community. As a cornerstone of regional care, the organization provides a full continuum of services—including 24/7 emergency care, primary and family medicine, rehabilitation therapy, transitional swing bed, and skilled nursing—ensuring patients can receive comprehensive care close to home. Guided by a commitment to clinical excellence, innovation, and stewardship, Ferry County Health has strengthened access, expanded services, and enhanced care delivery to meet the evolving needs of its population. The organization fosters a culture grounded in compassion, accountability, and teamwork, where patient-centered care and community trust are paramount. Located in the scenic mountain town of Republic, Washington, Ferry County Health offers more than a career, it offers purpose. Surrounded by the natural beauty of the Colville National Forest, team members enjoy a lifestyle that balances meaningful work with outdoor recreation, strong community connections, and an exceptional quality of life.

JOB SUMMARY

The Pharmacy Assistant is responsible for assisting the Pharmacist and the Pharmacy Technician in physically taking prescriptions from the customer when legally and professionally advisable. The pharmacy clerk is responsible for operating a register for the sale of prescribed and over the counter drugs, and any other retail sales.

 

ESSENTIAL DUTIES AND RESPONSIBILITES

• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
• Supports and maintains a culture of safety and quality.
• Checks out patients at register verifying patient name and date of birth for the prescription; charges patient/customer accurately; handles cash, check and charge cards.
• Receives and stores incoming deliveries of medication and supplies.
• Performs assigned quality control activities on schedule.
• Maintains the Drug Store in a clean, orderly manner.
• Maintains the Drug Store’s inventory of supplies and reorders accordingly.
• Answers the phone in a professional manner; directs calls accordingly.
• Knowledgeable of the lay-out of the store; directs patients/customers appropriately.
• Maintains a professional, helpful, courteous relationship with all pharmacy/store staff.
• Performs other pharmacy/store related duties as requested or required by management.

PROFESSIONAL REQUIREMENTS

• Actively checks and responds to emails throughout the day.
• Completes all mandatory education within the given timeframe. 
• Maintains regulatory requirements.
• Reports to work on time and as scheduled.
• Wears identification while on duty; uses computerized punch time system correctly.
• Represents the organization in a positive and professional manner in the community.
• Attends annual review and department in-services as scheduled.
• Attends at least 75% of staff meetings; reviews all monthly staff meeting minutes.
• Complies with all organizational policies regarding ethical business practices and the employee handbook.
• Communicates the mission, vision and values of the organization as well as the focus of the department.
• Meets dress code standards for the department; appearance is neat and clean.
• All Ferry County Health employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations, including not but limited to, the Health Insurance Portability and Accountability Act (HIPAA). 

 

JOB KNOWLEDGE & QUALIFICATIONS

 

Education and/or Work Experience Requirements

• High School graduate or equivalent preferred.
• Current WA State Registration/Certification as Pharmacy Assistant or will immediately apply for one upon hire.
• Previous retail experience preferred.

 

OTHER SKILLS & ABILITIES

 

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, patients, customers, and the general public.

 

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions. 

 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, and/or schedule form.

PHYSICAL AND / OR MENTAL DEMANDS

The attached Work Environment & Physical Demands addendum indicates the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Please reach out to HR for a full list of physical and mental demands. 

 

STANDARDS OF BEHAVIOR

The Standards of Behavior were developed to reflect Ferry County Health’s commitment to excellent community healthcare. The employee’s commitment to practice these Standards of Behavior will promote an optimal environment of care and foster a positive work environment. Every employee is responsible for and must follow the Standards of Behavior.

 

THE ORGANIZATION

Ferry County Memorial Hospital (dba Ferry County Health) was established in Republic, Washington in 1945 and moved to its present facility in June of 1974. Until 1989, the Hospital was operated by the Ferry County Hospital Association, a private group composed of members of the community.

 

Ferry County Health is dedicated to improving health and saving lives in our community. Ferry County’s Mission Statement is: To strengthen the health and well-being of our community through partnership and trust.

 

Ferry County Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age (age 40 or older), sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.