Data Center Operator / System Technician - Night Shift

Public Trust: BI Full 6C (T4)

Requisition Type: Regular

Your Impact

Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.

Job Description

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. 

GDIT Technology Shared Services (TSS) is your place! You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter.

At GDIT, people are our differentiator. As a Data Center Operator supporting various health programs, you will be trusted to work on monitoring mainframe and mid-range systems as well as disaster recovery. This role will be in Rensselaer, NY. Training will be during the day for the first 1-2 months and then move to the night shift. Shift differential is offered for night shift positions !

HOW A DATA CENTER OPERATOR WILL MAKE AN IMPACT:

• Providing monitoring, installation, maintenance, and troubleshooting support of information systems, applications, and related peripheral hardware
• Performing all required hourly and daily system checks in accordance with prescribed schedules
• Keeping the task manager informed of any unusual conditions or problems encountered in the performance of daily duties
• Monitoring of systems and networks within the HPCMP Enterprise utilizing Unix/Linux workstations. Windows systems may also be used in various tasks.
• Using a variety of interactive tools and processes to determine the health of systems and networks by performing all required hourly and daily system checks in accordance with prescribed schedules
• Generating trouble tickets for tier 2 and 3 support. May route calls to product line specialists, application, or system support specialists.
• Maintaining and updating record and tracking databases.

REQUIRED QUALIFICATIONS:

• High School diploma/GED; AND
• 1 or more years of experience (equivalent education in lieu of experience) required ; 2 or more years of related experience with Mainframe applications (ZEEK, ZEBB, SA, CA and/or IBM products) in an operations team environment preferred
• Demonstrated Enterprise IT experience
• Demonstrated experience utilizing an ITSM tool such as ServiceNow
• Ability and willingness to work any overnight shift (7 PM - 7:30 AM)
• Intermediate experience working with Microsoft products, Word, Excel, PowerPoint, etc.
• Exposure to or ability to learn JCL, ATL (Automated Tape Libraries), and tape media.
• Ability and willingness to obtain a Full BI background investigation clearance
• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.

Work Requirements

Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required