Planning & Compliance Manager

Description Job Overview: The Planning and Compliance Manager supervises and oversees homeowner submissions related to approvals of residential architectural and landscaping improvements and CC&R and rule and regulation enforcement procedures. Works intimately with the Master Architectural Committee. Reports directly to the General Manager with significant contact with the HOA Board of Directors, committee members, homeowners, supervisory staff, vendors, independent contractors and city officials. Compensation: $74-84K/ Yr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities Manages and directs the Planning and Compliance Department staff. Supervises all aspects of staff member performance including hiring, training, development, performance evaluation, disciplinary action and/or termination (when warranted). Assists the Master Architectural Committee in responding to residential improvement applications. Uses property management software to evaluate and track applications. Oversee and takes appropriate action to enforce the Association’s CC&R's, rules and regulations and Architectural Standards. Oversee the daily systematic inspection program to ensure accuracy, success and compliance with established governing documents. Ensures that available technology is used to its fullest potential and that staff members are fully trained in all current and new technology. Assists General Manager in planning and managing large-scale community projects using project management technology and software. Uses Association vehicle to perform property inspections and/or pick up materials as needed. Assists the General Manager in preparing annual planning and compliance budgets and performs monthly monitoring of expenditures. Reviews of vendor invoices for accuracy of billing and approvals same for final review by the General Manager. Skills And Qualifications Must have five to seven years’ experience involving large-scale HOA operations. Must have prior community association planning and compliance experience Must have three to five years experience involving supervision of others and managing outside contractors/vendors within planning and compliance. Must be able to mentor employees in the field of planning and compliance and the technologies used to manage related tasks. Must have CMCA or CCAM or greater designation. Successful completion of a “200” level class with CAI in which community governance and compliance is addressed. Must be proficient in C3 property management software, or a very similar software, including Architectural Processing Model. Must be able to read architectural plans and construction drawings. Must be proficient in e-project management with heavy reliance on computers and technology to assist the project. Working knowledge of the Davis-Stirling Act, H.O.P.A. and other governing authorities as they relate to qualified senior communities. Ability to apply the principles and practices of a medium scale organization. Able to prepare, analyze and operate within approved budget limits and follow established maintenance industry standards and requirements. Knowledge and ability to perform and train others to perform property inspections utilizing accepted and safe practices. Establish and maintain effective working relationships with employees, colleagues, residents, contractors and city officials. Ensures thorough follow-up, meets deadlines, and operates within budget. Communicates effectively with others in English both verbally and in writing. Prepares reports and makes formal presentations to large groups. Education & Experience AA Degree and/or Junior College level skills in math, business English, vocabulary, communications, and writing. Knowledge of MiscroSoft Word, Excel, Outlook and PowerPoint. Ability to use modern office equipment and software programs as applicable to the position. Physical Requirements And Working Environment The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must be able to stand for extended periods of time. Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. Must have finger dexterity for typing/using a keyboard. Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. Consistent and regular attendance required. Supervisory Responsibilities Supervises all aspects of staff member performance including hiring, training, development, performance evaluation, disciplinary action and/or termination. Tools & Equipment Used Current California driver's license Travel N/A What We Offer Medical, dental, and vision plans (full time and those working 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account About Us FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Equal Opportunity Employer FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days. #J-18808-Ljbffr FirstService Residential