Senior Manager, SOC and Postal Audits

Job Description

We are seeking a Senior Manager of Compliance to lead and manage Quadient’s USPS SOC 1 and SOC 2 programs. This role is responsible for audit execution, control design, and ongoing risk assessment, while serving as a key advisor to business, technology, and operations teams. You will ensure SOC compliance is embedded in organizational changes and lead foreign postal audits as needed.

SOC Program Leadership

• Own end-to-end SOC 1 and SOC 2 programs (scoping, controls, testing, remediation, reporting)
• Ensure alignment with SOC 1 financial controls and SOC 2 Trust Services Criteria
• Partner with external auditors to deliver high-quality, on-time audits

Advisory & Change Management

• Advise stakeholders on SOC implications of process, system, and organizational changes
• Conduct impact assessments and recommend appropriate control strategies
• Embed compliance considerations into business transformation initiatives

Control & Risk Management

• Maintain control documentation, risk assessments, and audit evidence
• Monitor control performance and lead remediation efforts
• Support control owners and oversee testing of complex areas (e.g., BCP/DR, third parties)

Stakeholder Engagement

• Communicate audit results and risk insights to leadership
• Collaborate with auditors, regulators, and cross‑functional teams
• Stay current on regulatory and industry developments

Qualifications

• 7–10+ years in SOC compliance, audit, or risk management
• Experience leading SOC 1 and/or SOC 2 audits
• Strong knowledge of AICPA SOC frameworks and Trust Services Criteria
• Ability to translate technical requirements into practical business guidance
• Strong project management and communication skills

Preferred

• CPA, CIA, CISA, CRISC, or MBA
• Public accounting and/or in‑house compliance experience
• Familiarity with NACHA rules and evolving regulatory trends
• Experience in regulated or complex operating environments
• Willingness to travel (5‑10%, domestic/international)

Rewards & Benefits

• Flexible Work: hybrid model blending office and remote setup
• Endless Learning: access global opportunities for growth through 24/7 online learning platform
• Inclusive Community: join empowerment and philanthropy programs
• Comprehensive Rewards: competitive Total Rewards covering wellness, work/life balance, and more, including referral scheme
• Caring for Wellbeing: complimentary employee assistance program for mental health support

Equal Employment Opportunity

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

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