Call Center Operations Leader
Fix-It Group
Hosack Plumbing, Heating & Cooling is seeking an Assistant Call Center Manager to help lead our Customer Service and Dispatch teams. You will coach, develop, and monitor performance to maximize technician productivity and ensure exceptional customer service. You’ll collaborate with service technicians and managers to streamline scheduling, improve KPIs, and resolve customer issues. This role combines people leadership with hands-on scheduling and coaching to optimize the customer journey. #J-18808-Ljbffr Fix-It Group
Vacancy posted 8 hours ago
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