Call Center Sales Representative

Legal & Eligibility This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Responsibilities Handle inbound sales calls effectively. Acquire new customers and upsell additional products and services to existing customers. Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and surpass sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize revenue by identifying upselling and cross‑selling opportunities. Become a product expert by mastering order processing systems and explaining all products and services to customers. Maintain awareness of competitor offerings and industry trends. Key Benefits Competitive pay starting at $20/hour with a target annual salary over $70,000. Commission earnings target starting at $12,625. Incentives and bonuses based on performance. Free and discounted Spectrum services such as internet, TV, and mobile. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services (TV, internet, telephone). Preferred Qualifications 2+ years of call center sales experience. Legal Statements A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. We comply with local wage minimums and offer additional incentive-based compensation for eligible positions. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. #J-18808-Ljbffr