Remote Genesys Cloud Access & IAM Specialist

Humana Inc. is seeking a Genesys Cloud Access Management professional to support Humana Military’s contact center environment. You will administer access, manage provisioning and deprovisioning, and enforce RBAC, SSO, and MFA across the Genesys Cloud CX platform.

In collaboration with security, compliance, and operations teams, you will improve governance, perform audits, and drive platform enhancements while ensuring regulatory alignment and protection of PHI/HIPAA data.