Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency after serving nine years in the military and building a career focused on leadership and service. I was born and raised in Plainview, Texas, graduated from Plainview High School, and earned both my Bachelor of Science and Master of Arts degrees from Webster University. Outside of work, I enjoy staying involved in the local community and am an active member of the Frisco Chamber of Commerce.

Giving back to the community is important to me, and I enjoy supporting local organizations and finding ways to make a positive impact where we live and work.

Our agency offers a 401(k), licensing bonus for candidates who come in already licensed, and a strong commitment to work-life balance. We believe in rewarding preparation, supporting our team, and creating opportunities for long-term success.

Our culture is built on accountability, trust, and teamwork. I'm not a micromanager - I believe in hiring great people, giving them the tools to succeed, and trusting them to do their job well. If you're self-motivated, dependable, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:
Jj Castilleja - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred