Technology Risk Analyst - Data Center & Disaster Recovery

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. Essential Duties and Responsibilities Assist in data center operational and infrastructure risks, identifying vulnerabilities, evaluating controls, and ensuring alignment with enterprise technology risk and compliance frameworks Assist business units with creating Disaster Recovery Exercise plan documents Planning for Disaster Recovery Exercises Facilitate testing and exercises related to disaster recovery Project planning and tracking for creating exercise plans and executing exercises Document exercise results, create after‑action report Lead Technical reviews of after‑action reports with business units and leaders Troubleshoot and solve complex escalated problems with network connectivity involving local and wide area networks. Provide solutions on complex problem resolutions to support team. Communicate technical information to others. Stay abreast of, and comply with, company and department policies and procedures. Identify, research, and resolve system data integrity issues/anomalies and report them to appropriate software development area. Effectively communicate to clients, peers, and management any system issues that affect the quality or reliability of supported systems. Document product problems and their resolutions in a solutions database for future analyst reference. Assign tasks to support analysts, track and report progress, monitor key success indicators and report adverse trends to management. Prepare written and oral presentations on software, product enhancements, and assigned projects. Stay abreast of technology developments, identify potential impacts to the existing technology environment, and disseminate information to appropriate entities. Identify trends in problem reports, as well as research and provide our clients best practice recommendations. Perform other duties and responsibilities as assigned. Advanced Knowledge of System functions and physical components. Operating systems, resources and services. European and US power. Data networks and protocols. Networking, mainframes, standard operating systems and personal computer applications. Network architecture, back-office systems and proprietary software. Skills Smartsheets. Project management and tracking experience. Microsoft Office Applications. Technical writing and presenting technical documents. Preferred Experience in Sunbird DCIM is Preferred. Ability to Participate in on call rotation on an occasional basis. Work occasional after hours support including weekends. Travel up to 25%. #J-18808-Ljbffr Raymond James