Quality Assurance Engineer: Facilities Services

Position Summary The Quality Assurance Engineer for Facilities Services is responsible for ensuring the reliability, safety, and consistency of facilities operations, including maintenance of critical infrastructure systems. The role focuses on developing and implementing quality processes that improve preventive maintenance execution, reduce recurring equipment failures, and ensure compliance with internal standards and regulatory requirements. The QA Engineer audits maintenance activities, evaluates contractor performance, and drives continuous improvement through data analysis and structured problem‑solving methodologies. By establishing standardized procedures, monitoring key performance metrics, and leading root‑cause investigations, this role helps transition the organization from reactive issue resolution to a proactive, reliability‑driven operation. Role and Responsibilities Lead the Project Management group quality program. Review, update, and maintain Specifications, Work Guides, and SOPs to ensure quality. Review all facets of clean‑room tool installation to ensure safety and quality. Develop Quality Key Performance Indicators (KPIs) for the quality program and report status weekly. Develop quality expectations and communicate them to contractor teams; maintain specifications in collaboration with system‑level owners, design engineers, and third‑party QA/QC. Maintain quality records, corrective actions, and audits for both internal and external stakeholders. Act as a leader of the Department Quality Management program. Drive the corrective action response initiative to ensure timely and pertinent actions. Provide initial and ongoing quality training to new and current team members. Keep organized records of quality checks, corrective actions, and internal and external audits. Drive and maintain standard work and visual factory initiatives. Lead appropriate process improvement initiatives to meet company quality targets. Skills and Qualifications Bachelor’s Degree in Engineering. Proficiency in root cause analysis tools such as 5Whys, Fishbone Diagram, and Pareto Analysis. Knowledge of statistical process control (SPC) and data analysis techniques. Experience with continuous improvement methodologies such as Six Sigma and Lean Manufacturing. Excellent documentation, report writing, and record‑keeping skills. Proficiency in Microsoft Excel, Microsoft Office, and quality management software. Strong analytical and problem‑solving abilities. Excellent communication and interpersonal skills. Detail‑oriented with strong organizational skills. Base salary range: $76,000 - $120,000. Individual base pay will depend on duties, location, education, skills, and experience. Total compensation includes a competitive benefits package and may include participation in company incentive compensation programs. Total Rewards Medical, dental, and vision insurance. Life insurance and 401(k) matching with immediate vesting. Onsite café(s) and workout facilities. Paid maternity and paternity leave. Paid time off (PTO) + 2 personal holidays and 10 regular holidays. Wellness incentives and additional benefits. Eligible full‑time employees may receive MBO bonuses based on company, division, and individual performance. Export Control Compliance: This role may require access to information subject to U.S. export control laws. Applicants must be authorized to access such information or be eligible for government authorization. Equal Employment Opportunity: Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. #J-18808-Ljbffr Samsung Electronics Perú