Accounts Receivable Specialist

Accounts Receivable - Medical Billing SpecialistOn Site - Green Bay, WIPOSITION SUMMARY:Apply payment to outstanding claims and follow up on any unpaid claims or late payments to assigned accounts. Accurately log reconciliation information so timely follow up may be completed with Payers.DUTIES AND RESPONSIBILITIES:PAYMENT PROCESSING & AR MANAGEMENTApply 3rd party payments to accounts receivable in a timely mannerRespond promptly and professionally to mail, email and phone inquiries from insurance companies, stores, Safety customers and on occasion patientsDownload and run remittance files provided by 3rd party payers; including 835 when availablePrint and mail paper claims as neededMonitor Service Now tickets and resolve issues as requiredUtilize insurance company portals to reconcile claims when necessaryCommunicate with teammates and internal business partners as neededManage assigned accounts to identify outstanding AR, identify root cause for lack of payment and follow up as necessaryCLAIM RECONCILIATIONResearch and reconcile unpaid or underpaid claims, including aged claimsInform manager of any issues or unusual occurrences as they happen and escalate issues appropriatelyCorrect if necessary and resubmit claims as needed and communicate with stores when store billing processes need correctionEngage with insurance companies via email and/or phone meetings to address and resolve claim issuesMINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTSHigh School Diploma or equivalent2+ years' health care business experience; retail optical business desiredAble to work cross-functionally with excellent attention to detail and follow throughStrong interpersonal relationship skillsAnalytical, organizational and problem-solving skillsGood oral and written communication skills; able to communicate effectively across all levels of the organization and with Lead or AR ManagerProven ability to work collaboratively in a matrix environmentProficient with the Microsoft Office Suite of programsESSENTIAL FUNCTIONS & WORK REQUIREMENTSAbility to effectively communicate at all levels within the organization through written and two-way verbal communicationAble to read and write at a high school graduate levelAble to lift 10 to 20 poundsAble to sit or stand for extended periods of timeAble to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)Able to work normal office hours to meet established deadlinesAble to travel independently to support Company objectives and personal developmentThese statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.