ATWBTW Supervisor

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Supervisor will have primary oversight of the fast-paced airport passenger service environment providing quality passenger service ticketing check-in processing luggage claim handling and service assistance to all traveling passengers. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct

What you will be doing

• Assist passengers with check ins verification gate information baggage claims and any other passenger issues in the airport be enthusiastic and keep a positive attitude while offering assistance.

• Hostself-servicekiosks andverifypassengersdocumentspriortoboardingaircraft

• Interpretidentificationlabelsalongwithbaggageandcargoroutingtags.

• Ensurethatallworkareasareorganizedandfunctional(check-inlobbygatebaggage).

• Otherresponsibilitiesinthegateareaincludemakingannouncementscheckingbaggageandassigningseats.

Safety Security Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health safety and wellbeing of yourself and others in accordance with provided information training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff all areas of our business there is a potential risk to the health safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Abilitytoapplycommonsenseunderstandingtocarryoutinstructionsfurnishedin writtenoralordiagramform.

• Computerskillsarerequiredasyouwillbeusingcomputer-basedsystemstoperformsomeofyourprimaryjobduties.

• Abilitytoproficientlyread writeandspeakEnglishexcellent communication skills

• Must have a positive can-do upbeat personality able to remain calm under pressure.

• Ableto standforlong periodsoftimeattheticketcounterandgatecheck-inareas.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contacttherecruiter below if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you If so please click apply now!

Required Experience:

Manager