COMMUNITY MANAGER (3971)

Job Details Location: Franklin, NJ 07416 Position Type: Full Time Salary Range: $24.00 - $26.00 hourly Job Title: Community Manager About Us At Post Road Management, we’re not just managing properties — we’re creating communities where residents feel valued and at home. As a leader in the property management industry, we're committed to excellence, and we’re looking for a proactive and enthusiastic Community Manager to help us continue building these vibrant communities. What You’ll Do We’re seeking a candidate with a background in affordable housing and hands‑on experience in Low‑Income Housing Tax Credit (LIHTC) properties. As a Community Manager, you will be the heart of our property operations, playing a crucial role in delivering a high‑quality living environment for our residents. You will be involved in various aspects of property management, from leasing and administrative tasks to tenant relations and property maintenance coordination. Your work will directly impact our community’s satisfaction, retention, and overall success. Key Responsibilities Leasing & Tenant Relations: Greet and assist walk‑ins, showcase available units, screen prospects, and guide new tenants through the move‑in process. Handle tenant concerns, emergencies, lease terminations, and attend landlord‑tenant hearings. Manage and assist with the application process to determine eligibility per New Jersey Housing and HUD guidelines, including determining family income, rent computation, income verifications, and exercising approvals over applications for residency and lease agreements. Process and keep track of tenant applications and determine if applicants are income‑eligible and program‑eligible. Ensure accurate LIHTC/HUD/RD/811 files at all times and make corrections as needed. Administrative Excellence: Manage tenant communications, process rent payments, prepare lease renewals, create court documentation, and oversee the entire move‑out flow. Property Maintenance Coordination: Assist in planning and coordinating daily activities for onsite maintenance teams and vendors to ensure our properties remain in top condition. Schedule property inspections and ensure all units comply with local housing codes. Community Building: Develop and maintain positive relationships with residents, creating a welcoming community environment that aligns with our company values. Office Management: Perform general office tasks, including answering calls, managing voicemail boxes, filing documents, and more. Benefits Health Coverage: Medical, dental, and vision insurance Retirement Benefits: 401(k) plan with company matching. Generous Paid Time Off: Includes vacation, sick time, paid holidays, and birthday PTO. What You Bring Skills: Proficient in Microsoft Office (Word and Excel). Experience with AppFolio is a plus. Personal Qualities: Detail‑oriented, customer service‑driven, and ready to embody our core values—Loyalty, Responsiveness, Problem‑Solving, Positivity, and Care. Other Requirements: Valid driver’s license, clean criminal background check, and the ability to work overtime and weekends as needed. Core Values Alignment Loyal: In it for the long run. Responsive: We act timely. Problem Solver: We figure things out. Positive: Can‑do attitude. Care: As if it is our own. Ready to Make an Impact? If you’re a motivated individual who’s eager to grow in the property management industry and committed to providing outstanding service, we want to hear from you! Join Post Road Management and be part of a team that values your contributions and supports your professional development. Qualifications Preferred: Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field. Industry certifications (CAM, ARM, CPM, CMCA) are a plus. Acceptable Alternatives: Associate’s degree with 3+ years of experience. High school diploma with 5+ years of relevant experience and industry certifications. Minimum Experience: 3+ years in property management, leasing, or real estate operations. Experience with budgeting, rent collection, vendor management, and resident relations. Preferred Experience: Strongly preferred: Minimum 1–2 years of experience in affordable housing, including Limited Tax Credit Housing (LIHTC) programs. 5+ years in a leadership role within property management. Experience with multi‑site or large‑scale community operations. Background in managing capital improvement projects. #J-18808-Ljbffr Post Road Management