Host
The VIG
Guest Services Representative
Provide a warm and genuine greeting to each guest upon entry and exit of the building, answer telephones, take reservations and messages, follow lost and found procedures, maintain accurate guest counts and wait times and perform coat check duties when applicable.
Requirements
- Have availability to work a variety of hours, including weekends and holidays.
- Follow all systems, policies, and procedures as outlined in the Employee Handbook
- Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
- Successfully complete alcohol awareness training and/or food handler training course(s)
- Be committed to teamwork and have a pleasant attitude
- Assist with clearing, cleaning, and resetting tables
- Comply with all safety and sanitation guidelines
- Be proficient in the use of the reservation application system and headset radio
- Provide proper telephone etiquette
- Accomplish other duties as instructed by management when applicable
- Maintain honesty and integrity in all aspects of employment
- Safely move chairs and tables as needed
- Communicate clearly and hospitably with guests and teammates
- Be able to multitask while maintaining a calm and professional demeanor
- Be able to work in a space of varying noise, temperature, and crowd levels
- Be able to stand and/or walk for the duration of your shift
- Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
- Practice proper safety guidelines at all times
Vacancy posted 2 days ago
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