Room Attendant - Full Time

Housekeeper

Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area is a welcoming, team-driven workplace that balances efficiency with genuine hospitality. The positive, supportive environment makes it easy to thrive, with your co-curators and leaders who value collaboration. Located near top attractions like SeaWorld and Old Town, it's a great place to grow your hospitality career while being part of a dynamic, service-oriented team.

POSITION SUMMARY:

The Housekeeper is responsible for maintaining exceptional standards of cleanliness, presentation, and comfort throughout guest rooms and assigned public areas. This position plays a vital role in delivering a refined, personalized guest experience by ensuring all spaces reflect the luxury or boutique hotel service standards while interacting with guests in a warm, professional, and discreet manner.

PRIMARY JOB DUTIES:

• Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
• Make beds with precision, ensuring linens are crisp, properly aligned, and free from defects.
• Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved cleaning products and procedures.
• Replenish guest room amenities, linens, towels, and supplies in accordance with brand standards.
• Inspect guest rooms for cleanliness, presentation, and maintenance concerns; report issues promptly.
• Maintain assigned public areas, including hallways, stairwells, and service areas, ensuring a pristine appearance.
• Communicate courteously and professionally with guests when encountered, acknowledging them warmly while maintaining privacy and discretion.
• Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
• Handle guest belongings with care, respect, and confidentiality.
• Follow hotel security, privacy, and lost-and-found procedures.
• Safely operate housekeeping equipment and use cleaning chemicals in accordance with training and safety guidelines.
• Adhere to all health, safety, and sanitation regulations.
• Support sustainability and environmentally responsible initiatives.
• Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting preferred.
• Strong attention to detail with a commitment to maintaining immaculate spaces.
• Professional appearance and service-oriented demeanor.
• Strong verbal communication skills and ability to interact graciously with guests.
• Ability to follow detailed procedures and brand standards consistently.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varying shifts.

PHYSICAL DEMANDS:

• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to lift, push, and pull up to 35 pounds.
• Ability to operate housekeeping carts, vacuums, and cleaning equipment safely.
• Must wear required personal protective equipment per job responsibilities.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.