Program Manager, Supplier Development, Global Procurement Sustainability

Are you passionate about using technology to create a positive impact for people and the planet? Are you excited by the challenge of turning fragmented, manual supplier processes into a single, scalable, intelligent experience? Supplier Engagement & Development (SED) — the consolidated supplier-facing function across Amazon's Global Procurement Sustainability organization — is looking for a Program Manager to lead the Digital First Strategy and own the One Supplier Journey program: the technology spine that lets SED engage, develop, and recognize suppliers at scale across Environment, Social Responsibility, Supplier Development & Impact (SDI), and Community Impact.In this role you will own the strategy and end-to-end delivery of how thousands of suppliers experience Amazon's sustainability expectations — moving them from fragmented, uncoordinated touchpoints across a dozen systems to one coordinated, self-service journey. You will translate SED's strategic priorities (communication consolidation, the Supplier for Good badge program, segmentation, and an integrated supplier portal) into a coherent technology roadmap, and you will partner deeply with Global Procurement Technology (GPT), Global Supplier Management (GSM), the Ada/Quick Suite teams, and each GPS sub-pillar to deliver it.This is a high-visibility role where a single, well-designed platform decision can change the experience of tens of thousands of suppliers across 20+ countries and directly advance Amazon's sustainability commitments.Key job responsibilities- Own the Digital First Strategy for SED: define and maintain the multi-year technology roadmap that consolidates fragmented supplier-facing systems into the One Supplier Journey, sequencing delivery across communications, development, and recognition.- Serve as SED's named business owner / co-owner for the One Supplier Journey platform and represent SED's equities in cross-organizational technology intake, ensuring supplier engagement, development, and recognition requirements are embedded in relevant roadmap projects rather than added after the fact.- Translate SED's strategic priorities into scoped, prioritized product requirements: the Supplier for Good (S4G) Badge dashboard, the Supplier for Good (S4G) Academy (segmentation-driven training delivery), the consolidated communication/action queue, the supplier-voice feedback loop, and the AI-powered "Supplier Advisor."- Partner with GPT, the Ada and Quick Suite teams, and Amazon Learn to design and deliver integrations (e.g., Supplier Connect, Supplier 360, EcoVadis/Avetta, Contract Central), defining build/buy decisions, phasing, and dependencies.- Design and govern the cross-pillar content and curriculum model: establish SED as the content-governance authority while sub-pillars contribute pillar-specific modules under a shared standard.- Define, instrument, and report the metrics that matter: supplier participation and adoption, duplicative-outreach reduction, learning completion correlated to compliance outcomes, badge-tier progression, and the commercial pull-through of certified suppliers into sourcing.- Build mechanisms — playbooks, SOPs, intake and prioritization frameworks, and self-service pathways— that let the journey scale across categories, regions, and business units without proportional headcount growth.- Serve as a primary point of contact for supplier-engagement technology questions and development activity across the GPS ecosystem, and drive alignment across procurement, sustainability, learning, legal, and technology partners.A day in the lifeYour morning might start by reviewing adoption and participation metrics from the supplier portal and triaging where suppliers are getting stuck in the journey. Mid-morning, you are in a working session with the GPT and Ada teams, pressure-testing the design of the Supplier Advisor agent and the S4G Badge dashboard against real supplier scenarios. After lunch, you are aligning three GPS sub-pillars on a single, deduplicated communication queue so suppliers stop receiving conflicting requests. Later, you are writing the requirements that connect training completion to certification scoring, and preparing a business review that connects those technology investments to supplier outcomes and GPS goals. No two days look alike, but the through-line is constant: making Amazon's sustainability expectations clear, accessible, and worth achieving for every supplier — through technology that scales.About the teamWe sit at the intersection of procurement and sustainability, focused on one mission: partnering with suppliers to make life better every day. We consolidate supplier engagement and development across Community Impact, Social Responsibility, Environment, and Supplier Development & Impact into one coordinated function, so suppliers experience a single, coherent Amazon rather than four uncoordinated ones. We make it easier for suppliers of every size — small, medium, and large; local and global — to understand what Amazon expects, to build the capabilities to meet it, and to be recognized when they do. We are collaborative, data-driven, and builder-minded: we partner across procurement, sustainability, learning, and technology to turn independent activities into a scalable, accountable system. If you want work that combines strategic thinking, technology, and tangible impact on real businesses and communities, this is the team.Basic qualifications- 2+ years of program or project management experience- 1+ years of supply chain experience- Experience in requirement gathering and ability to write clear and detailed requirement document, or experience reading and writing procedures, technical documents, and engineering drawings- Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvementsPreferred qualification - 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)- Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions- Experience producing executive-level written materials and presenting to executive audiences- Experience leading process improvement, systems development, and project managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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