Delivery Manager

Delivery Manager New York New York Job ID: 19870 As an experienced Delivery Manager, you will work on several product teams supporting LHW’s most cutting-edge technology capabilities, including customer databases, middleware, analytics platforms, a CRM system, AI platforms, and customer-facing applications. You will promote Agile values at every opportunity. Your teammates will rely on your expertise and flexibility to iteratively improve their work practices in a high-performance company culture. This is a full-time position located in New York City. We offer flexible workplace policies that can accommodate candidates who are comfortable traveling to our NYC office location 2 days per week. Responsibilities • Serve as a ScrumMaster or Kanban facilitator on cross-functional product teams • Serve as a Program Manager to coordinate technical and non-technical work streams toward a common goal • Occasionally serve as a Project Manager when iterative methods are not well-suited to the objective • Identify and resolve impediments, resolve conflicts, and escalate when needed • Manage dependencies between teams • Proactively identify and manage risks • Minimize meetings, but when they are needed, ensure they have clear agendas, include the right people, and are run efficiently with assigned next steps • Hold team members, stakeholders, and vendors accountable to meet high-integrity commitments • Protect teams from distractions • Coach teams to improve collaboration and outcomes • Administer Jira projects, automations, and reports to improve transparency and efficiency • Adapt and refine delivery practices for each team, standardizing when appropriate Minimum Requirements, Experience and Qualifications • 3+ years of experience as a ScrumMaster on front-end and back-end application development product teams • 2+ years of experience as a Program Manager across multiple cross-functional project/product teams • Experience managing vendors • Proficiency in Jira administration, including JQL-based reporting and automations • Certified ScrumMaster (CSM), Professional ScrumMaster (PSM), PMI Agile Certified Practitioner (PMI-ACP), or similar credential Skills and Abilities • Highly organized and detail-oriented • Proactive, curious, adaptable, self-motivated, quick to learn • Very strong written and verbal communication skills • Very strong facilitation and problem-solving skills If you are interested in learning more, please reach out to Matt Soltmann, View email address on click.appcast.io Tagged as: Delivery Manager #J-18808-Ljbffr