Community Services Coordinator

Job Title

Essential Functions/Duties/Responsibilities:

• Provide administrative and operational support to the Community Services department.
• Coordinate all aspects of resident move-ins and move-outs.
• Serve as liaison between residents, vendors, and internal departments.
• Monitor residence availability and refurbishment status.
• Oversee refurbishment and upgrades with maintenance teams.
• Maintain schedules and timelines.
• Prepare reports on sales, inventory, and occupancy.
• Perform data entry and maintain records.
• Support daily operations.
• Maintain awareness of safety procedures.
• Manage work orders, answer phone calls and emails.
• Process invoices and relevant paperwork.
• Prepare correspondence, reports, and presentations.
• Handle confidential information with the utmost discretion.
• Coordinate and manage special projects.
• Provide administrative support to the Director of Community Services and team.
• Prepare and submit expense reports and manage purchase requisitions according to company policies and procedures.
• Work and coordinate projects and maintenance requests with various vendors.
• Prepare documentation for preventative maintenance plans and emergency management programs.

Required Skills/Abilities/Competencies:

• Calendar management.
• Proficiency with MS Office (e.g., Word, Excel, PowerPoint, Teams, Outlook), Adobe Acrobat, DocuSign.
• High level of maturity, and ability to exercise good judgement, discretion, and confidentiality in all tasks.
• Able to remain organized and focused in a fast-paced, high-performance environment.
• Expertise in written and verbal communication, demonstrating strategic, professional, and succinct communication.
• Be a forward thinker and anticipate needs.
• Able to work independently and be a problem solver/solution oriented.

Education and Experience:

• 5+ years of relevant experience.
• Experience in healthcare or senior living industry is a plus.

Physical Requirements:

• The physical activity of this position constantly requires effective talking, hearing, sitting, walking, and standing functions.
• The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking.
• The position also often requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.