Assistant Department Manager

Warehouse- Assistant Department Manager

1st shift- 8am-4:30pm

Market:

About The Job

TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a rapidly growing company, we are redefining how homeowners and designers shop for projects. With an ambitious vision to lead the multi-billion-dollar tile category, we are seeking a visionary, strategic, and hands-on creative leader to shape the future of our brand and join our dynamic team. In this role, you will play a vital part in our growth trajectory.

The Assistant Department Manager is responsible for managing and overseeing the daily operations of the warehouse department. They will work closely with the department manager to ensure efficient and effective management of all aspects of the department, including staffing, inventory management, safety compliance, and customer satisfaction. This position will directly supervise a team consisting of a Lead Trainer, and other department employees.

Essential Duties and Responsibilities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Manage and supervise the day-to-day activities of the warehouse department, including receiving, storage, fulfillment of orders, and shipping of products.
• Ensure accuracy of employee time records and approve them within the allotted time frame.
• Work with the department manager to develop and implement strategies to improve departmental efficiency and productivity.
• Ensure compliance with all safety regulations and company policies and procedures.
• Assist in the hiring, training, and performance evaluation of warehouse department staff.
• Monitor and analyze inventory levels and make recommendations for adjustments as necessary.
• Ensuring the correct supplies (consumables) are on hand to support the anticipated workload.
• Ensure accuracy of all documentation related to inventory and shipping/receiving.
• Oversee the maintenance and upkeep of warehouse equipment and facilities.
• Provide excellent customer service to both internal and external customers.
• Resolve any customer complaints or concerns related to the warehouse department.
• Continuously identify areas for improvement and implement changes to increase efficiency and profitability of the department.
• Ensure operational excellence in all warehouse areas. Efficient operations of warehouse management systems. Ensure processes and procedures are followed appropriately, efficiently, and safely in the warehouse. Maintain and organize all areas of warehouse so appearance is acceptable for our visitors, vendors, and customers.
• Ensure proper training of new and assigned associates as it relates to their essential job functions.
• Motivate, coach, and train respective Team Leaders and Team Members providing both informal (on floor teaching moments) and formal job performance feedback. Address and discuss disciplinary actions, as necessary.
• Monitor work performance for compliance with company and department policies, including but not limited to attendance/punctuality, poor work performance, safety, production, etc.
• All other duties and responsibilities as assigned.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

• Candidates must be able to work a flexible schedule; including early mornings and late nights as required.
• Partner and establish strong working relationships with other departments that provide support to the overall operation.
• Strong leadership and communication skills, with the ability to motivate and direct a team.
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
• Excellent organizational skills, with the ability to manage multiple projects and priorities.
• Proficient in Microsoft Office software including Excel, Word, and PowerPoint.

• Knowledge of OSHA Standards and regulations. At least 2 years of experience in warehouse operations, including shipping and receiving, inventory management, and personnel management.
• Proficient in Microsoft Office Suite
• SAP experience preferred.
• WMS experience preferred.
• PIT experience preferred.
• Associate's degree preferred.
• Must have a valid driver's license.

Physical Requirements

• Standing and walking most of the time throughout the department and warehouse.
• Must be able to lift up to 15 pounds at times; seldom required to lift up to 50 lbs.
• Must be able to access and navigate all areas of the facilities.
• Must be able to access all parts of the company equipment.

About TileBar

At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

Benefits

At Soho Studio/TileBar, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability in addition to a Company match on 401K, and Free Weekly Lunch. Our employees also receive Paid Time Off (PTO), Holidays, and Personal Days.

Talent Standards for Success

At TileBar, how we work matters as much as what we achieve. In this role, success will also be measured by how consistently you demonstrate TileBar's five Talent Standards.

Results Ownership & Accountability

Takes ownership of responsibilities and outcomes, communicates proactively, manages commitments and deadlines responsibly, follows through, and addresses risks or issues that may impact results.

Collaboration & Team Contribution

Works well with others, supports team and company goals, shares information appropriately, and builds productive relationships with colleagues, leaders, and cross-functional partners.

Organizational Mindset

Understands how individual work, decisions, and priorities affect other people, teams, customers, and the broader company.
Balances role-specific responsibilities with what supports the best overall outcome for TileBar.

Adaptability & Continuous Improvement

Adapts to changing priorities, learns new ways of working, remains open to feedback, and looks for opportunities to improve processes, outcomes, and how work gets done.

Judgment & Problem Solving

Uses critical thinking and sound judgment to solve problems, manage priorities, make informed decisions, and know when to act independently, involve others, or escalate.

Compensation

$57,000 per year

Actual compensation is based on multiple factors that are unique to each candidate, including but not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.