Support Specialist - Supported Living Services

Support Specialist - Summary Implementation and documentation of progress toward consumer goals, promoting self-reliance and independence. Supervision of assigned roommates/companions. Responsible for consumer protection, rights, grievance procedures, fair hearings, and incident reporting. Support Specialist - Essential Functions Assures adequate staffing through scheduling, recruitment, hiring, training and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision of assigned staff in the households of consumers. Provides 1:1 support in the consumer's home and community as identified in their Personal Plan. Provides support on a 24‑hour pager. Assists and participates in the Circle of Support and implementation of the Person Centered Planning Process. Facilitates and develops the Circle of Support to build relationships with client, family, friends, neighbors, SARC, clients, relief staff and roommate. Acts as advocate on behalf of consumers served. Develops and expands consumer participation in typical and generic community activities as chosen by the consumer. Schedules Outreach rides to and from work. Completes required forms and accountability documentation, incident reports, case recordings, billing, and other required documentation. Assists consumers with developing medication monitoring systems to ensure medication regimes are followed. Assists consumers in finding housing, roommates and training needed supports. Maintains all assigned client case records, quarterly progress reports, Outreach billings and monthly billings. Maintains a professional relationship with consumers, family members, doctors (medical, specialist, clinics) and other appropriate parties. Represents HOPE in the community. Acts as a mandated abuse reporter. Performs other duties, as assigned, to assure efficiency of program services. Support Specialist - Qualifications Required The Support Specialist should possess a Bachelor’s Degree in rehabilitation, social sciences, special education, health, public administration, social work, or an approved related field plus three years of approved experience in rehabilitation or social work or an approved equivalent combination of education and experience. Support Specialist - Required Knowledge and Skills Knowledge of community services Implement ISP objectives Knowledge of client rights/advocacy Knowledge of housing market and transportation Health & Safety considerations Environmental Conditions Extensive driving around town and in the consumer community; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; work nights occasionally and weekends; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in consumer homes, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and in office environment; produce work on computers/office equipment. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing employee engagement. Will you join us? Salary: $5,859.00 per month Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. #J-18808-Ljbffr