Fire Alarm Service Technician

VSC Fire & Security delivers integrated, cutting‑edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life‑safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections. VSC Fire & Security in Orlando, Florida is seeking candidates for the position of Integrated Systems Service Technician. Position Summary Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and offers potential resolutions to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer‑oriented and patient to deal with difficult customers. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi‑Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH. Benefits Excellent pay $25.00 - $35.00 and up based on experience Company vehicle and fuel card for applicable positions Company cell phone and/or tablet for applicable positions Company Laptop for programming FACPs and Security Head‑in’s. Paid vacation and company holidays Medical, dental and vision insurance options for you and your family Health Savings Account (HSA) or Flexible Spending Account (FSA) Company paid life insurance for full‑time employees Company paid long‑term disability insurance Bonus for referring new employees Parental leave for full‑time employees Employee Assistance Program (EAP) NICET certification test reimbursement Opportunities for training and advancement All needed Personal Protective Equipment (PPE) provided What you need Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems. Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills. Ability to maintain productivity in the field, set goals, and meet service schedule. Competent in reading plans, documents, meters, and to discern colors for safety signage. Ability to follow written and verbal instructions. Eagerness for professional development and growth. Ability to pass various background checks. Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle. Desirable (but not required): NICET I or III in FAS along with I or II in ITFAS, Avigilon Certification, other manufacturers certifications. What you will do Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems. Troubleshoot system malfunctions and false alarms. Program multiple types of systems and test for proper operation. Consult with client on system issues; provides recommendations for repair. Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting. Runs wiring and circuits, installs hardware, and attaches electrical wires. Inspects and tests systems, batteries, and electrical wiring; makes adjustments, and repairs as required. Replaces malfunctioning hardware when necessary. Ensures systems comply with NEC and NFPA fire codes. Explains and demonstrates system function and operation to end users. Performs other related duties as required. Is on call as required. Serves as the first point of contact for customers seeking technical assistance over the phone or email. Performs remote troubleshooting through diagnostic techniques and pertinent questions. Provides support for form development and maintenance of inspection forms. Is tech savvy with working knowledge of office automation products, databases, and remote control. Follows design plans for installation jobs and communicates any design, performs service and deficiency jobs, and documents any changes. VSC Fire and Security is a drug‑free workplace. As set forth in VSC Fire & Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Vsc-Fire-