BMW Service Advisor Every Saturday / Flexible Weekday Off

BMW Service Advisor Saturday Schedule BMW of the Main Line, Philadelphia's BMW dealer, is looking for an experienced and motivated Service Advisor to join our team in a Saturday-focused role. This is an excellent opportunity for an automotive professional who is passionate about customer service, enjoys working in a fast-paced dealership environment, and is looking for a consistent schedule with flexibility during the workweek. Schedule: Every Saturday Required | Flexible Weekday Off This position carries all the responsibilities, earning opportunities, and expectations of a full-time BMW Service Advisor, with a schedule designed around Saturday coverage. The selected candidate will work every Saturday and receive a flexible scheduled day off during the week, coordinated with management based on business needs. Qualifications Minimum 1 year of Service Advisor experience in a dealership or automotive service environment; luxury automotive experience preferred Strong commitment to delivering an exceptional customer experience Excellent communication, sales, and organizational skills Ability to multitask and perform in a fast-paced environment Familiarity with dealership management systems; CDK experience is a plus Professional attitude, appearance, and strong work ethic Self-motivated, dependable, and team-oriented Availability to work every Saturday as part of the regular schedule Ability to successfully complete pre-employment screening, including driving record, drug screening, and background check Responsibilities Build lasting customer relationships while developing and maintaining a personal book of business Greet, assist, and advise customers on all automotive maintenance and repair needs Identify customer needs and professionally present recommended maintenance and repairs Manage customer appointments, repair orders, and service workflow from initial write-up through vehicle delivery Set clear customer expectations regarding service recommendations, pricing, and completion timelines Maintain proactive, accurate, and timely communication throughout the service visit Prepare, monitor, and complete accurate repair orders, estimates, and invoices Maximize service opportunities while maintaining customer trust and satisfaction Coordinate with technicians, shop management, and parts personnel to ensure efficient workflow and timely completion of repairs Initiate and manage extended warranty and insurance claims as needed Ensure compliance with all manufacturer warranty requirements, dealership policies, and applicable regulations Provide clear explanations of completed repairs, recommendations, and declined services Maintain accountability for individual performance, including repair order production, hours sold, effective labor rate, customer satisfaction, and other dealership performance objectives Support Saturday service operations and collaborate with the service team to maximize productivity and customer satisfaction Complete all required BMW factory and company training Compensation & Benefits Generous, performance-based compensation plan tied to repair order count, hours sold, labor and parts gross profit, and other key performance indicators Full-time opportunity with a consistent Saturday schedule and flexible weekday off Paid vacation based on regular sales commissions 401(k) with company match Comprehensive health benefits, including medical, vision, and dental, with generous company contributions Company-paid life and disability insurance, with supplemental plans available Employee vehicle purchase program Discounts on parts and repairs for immediate family members Supportive, team-oriented work environment State-of-the-art BMW service facility Opportunities for professional development and career growth Join Our Team At BMW of the Main Line, we take pride in delivering a premium ownership experience while creating opportunities for our employees to succeed. If you're an experienced Service Advisor looking for a rewarding career with a premium automotive brand, a competitive earning opportunity, and the flexibility of a weekday off, we encourage you to apply. Saturday availability is required for this position.