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Office Receptionist

SVN | Second Story

Office Receptionist | Multi-Company Operations We are seeking a reliable, customer service oriented professional to join our team. Our Office Receptionist's primary responsibility is supporting our front desk operations during business hours, Monday - Friday. They play a pivotal role in ensuring the smooth day-to-day operations of our multi-company office environment while providing essential administrative support, client/customer service, and contributions to a positive employee experience. Reporting to the Chief Operating Officer (COO) to support operational initiatives and a thriving workplace culture and office environment. This role requires a highly organized and proactive individual who can effectively manage administrative and office operations, foster a welcoming and engaging environment, and enhance the overall office experience. Key Responsibilities Front Desk & Customer Service Greet and welcome all visitors, clients, and vendors in a professional and friendly manner Connect visitors with appropriate team members appropriately Answer, screen, and route incoming phone calls and emails appropriately Maintain a clean, organized, and professional reception area Operational & Administrative Support Provide general administrative support to leadership and office staff as needed Schedule and coordinate meeting rooms and conference spaces Manage incoming and outgoing mail, packages, and deliveries Assist with document preparation, filing, and basic data entry Support internal processes related to incoming mail and hand delivered documents Partner with Marketing Manager and Human Resources as needed to support internal employee experience initiatives Office Coordination Oversee daily office operations ensuring office is well maintained Monitor and restock office supplies; coordinate ordering as needed Lead coordination with cleaning, maintenance, and facility vendors Assist with office events, meetings, and internal communications Identify and escalate facility or operational issues as needed Systems & Communication Use internal systems (email, company calendar, management platforms, phone management software, conference booking software, supply purchase platforms, etc.) to support daily business operations Maintain accurate logs of visitors, calls, and requests when applicable Communicate clearly and professionally with internal teams and external stakeholders Qualifications Experience in office administration, preferably in a multi-company or fast-paced environment Strong organizational and multitasking skills, with the ability to manage competing priorities Excellent communication and interpersonal skills with a customer-service mindset Proficiency in Google Suite, Microsoft Office Suite, Adobe and other management softwares A proactive, solution-oriented approach to problem-solving and process improvement Compensation Base Salary Paid Time Off Company Paid Holidays Insurance Benefits 401k Eligibility Following 1 Year of Employment

Vacancy posted 3 days ago
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