Warehouse Returns Associate

Job Opportunity At Donovan Marine

Donovan Marine is currently seeking a qualified candidate to join our Returns Department. The ideal candidate will have experience processing returns and effectively communicating with vendors.

Position Summary

The selected candidate will be responsible for managing and processing product returns in accordance with company policies, ensuring accuracy, proper documentation, and timely resolution. This role also requires consistent communication with vendors to coordinate return authorizations, discrepancies, and follow-ups.

Key Responsibilities

• Process and inspect returned merchandise
• Process and issue credits to customers
• Verify return eligibility and documentation
• Accurately record returns in the system
• Communicate with vendors regarding return authorizations, claims, and discrepancies
• Coordinate resolution of return-related issues in a timely manner
• Maintain organized records of all return transactions
• Ensure compliance with company procedures and policies

Requirements

• Previous experience in returns processing or a similar role
• Experience communicating with vendors and handling claims
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines

We Offer

• Competitive compensation
• Stable work environment
• Opportunities for professional growth
• 401K
• Medical Insurance