Sr. Financial Systems Analyst

Senior Financial Systems Analyst

McGuireWoods LLP is seeking a Senior Financial Systems Analyst to join the team in our Pittsburgh, PA office. The Senior Financial Systems Analyst has primary IT responsibility for administration and support of the firm's accounting and finance applications. This includes the primary accounting system, time entry, conflicts, collections, matter opening, and financial reporting. The position will also need to develop and execute ad hoc queries, custom reports, and data workflow processes. The Sr. Financial Systems Analyst also acts as a technical lead for projects involving billing system upgrades or enhancements; working with Accounting, IT, and other departments to plan and implement project requirements. The position works with other Financial Systems Analyst(s) as a team leader and is expected to coordinate tasks with the Financial Systems Analyst, cooperate on projects, delegate tasks, and act as a mentor and knowledge source.

Responsibilities

• Provide primary administration and support tasks related to the Elite 3E billing system. This can include but is not limited to:
• Schedule month-end maintenance periods.
• Upgrades to 3E, Time Tracking systems, and other related software systems.
• Coordinate with database and application administrators on projects which are related to the billing system.
• Provide 3rd level support and resolve escalated incidents for the Elite and Time Tracking systems.
• Provide administration and support for other systems that integrate with 3E which includes Chrome River, ARCS, IntApp Risk, IntApp Time, Electronic Records Destruction, and McGuireWoods custom budgeting software.
• Manage, monitor, and maintain data integration and data flow between 3E and other firm systems.
• Serve as the subject matter expert for 3E and work with the accounting team in developing the project plans for deployment of new technology or integrations.
• Serve as a senior technical resource and mentor, providing guidance, best practices, and operational stability for the Elite 3E environment.
• Participate in new technology testing, deployment and support related to accounting systems.
• Provide custom data extractions for use by accounting staff for analysis.
• Prepare documentation on financial application processes and procedures; maintain documentation to include any updates or changes to process.
• Coordinate with accounting and finance management, as well as IT management, to prioritize and address issues and objectives for financial systems.
• Drive efficiency and effectiveness by streamlining, standardizing, and automating processes and reporting requirements.
• Test financial system applications during system changes, enhancements, upgrades, and monthly system maintenance.
• Oversee ad-hoc analyses of revenue system processes and data to support future billing.
• Perform development work as it relates to the applications, automation, scripting, etc.
• Update ticket tracking program and open, assign and track incidents for reported problems. Document problems and resolutions including identification of root cause and close tickets as appropriate.

Qualifications

• Five years of experience in a legal or corporate IT role, preferably supporting and customizing financial systems.
• Three years of experience administering and/or supporting Elite 3E or a comparable accounting system.
• Deep hands-on experience supporting Elite 3E in a production environment, including upgrades, maintenance, and issue resolution, is strongly preferred. Experience in an on-prem environment preferred.
• Experience planning and executing system upgrades, patches, and enhancements, including coordination with vendors, testing, and post-deployment support.
• Strong understanding of law firm accounting transaction workflows, including time entry, billing, collections, matter lifecycle, and related system interfaces.
• Experience supporting mission-critical financial systems in a production environment, including incident response, root cause analysis, and post-incident improvement.
• Strong experience with Microsoft SQL Server 2022 or higher.
• Knowledge of relational databases required.
• XML experience preferred.
• Power BI experience preferred.
• Python experience preferred.
• PowerShell scripting experience preferred.
• Microsoft Office 365 experience is required. Power User capabilities are preferred.
• Math skills are helpful.
• Soft Skills:
• Natural curiosity as to how things work. Demonstrated ability to continually learn about various procedures/processes (not just in IT, but other areas of the firm if necessary).
• Good interpersonal skills and verbal communication skills. Must be a strong "people person" who can convey the right level of professionalism.
• Demonstrated ability to make sound technical decisions in high-impact situations and to balance speed, accuracy, and risk.
• Creative thinker when it comes to problems.
• Ability to manage multiple initiatives in a fast-paced environment while meeting tight deadlines.
• Ability to proceed with manual process when automation doesn't completely solve the issue; automate the manual process at the appropriate time.
• Whole-System Thinking ability to determine how one project or one issue will affect other areas of the firm.
• Ability to work independently and as part of a team.
• Willingness to work on-call after hours for monthly maintenance tasks.