Commercial Relationship Manager

Job Title: Commercial Relationship Manager Job Type: Full-time The Commercial Relationship Manager is responsible for managing and growing a portfolio of business clients, developing new relationships, originating commercial loans, increasing deposits, and promoting additional financial services. Summary The Commercial Relationship Manager is responsible for managing and growing a portfolio of business clients, developing new relationships, originating commercial loans, increasing deposits, and promoting additional financial services. Key Responsibilities Client Service Build strong relationships with clients and effectively address inquiries or concerns. Maintain in-depth knowledge of banking products and services. Identify opportunities to promote and cross-sell relevant solutions. Deliver a high level of customer service and serve as a role model for others. Resolve customer issues and recommend appropriate solutions. Portfolio & Lending Management Manage and grow a commercial loan portfolio with a focus on retention and expansion. Analyze financial statements, creditworthiness, and risk to support lending decisions. Ensure compliance with credit policies, guidelines, and regulatory requirements. Review and verify loan documentation for accuracy and completeness. Monitor loan exposure, maturity reports, past-due accounts, and overdraft activity. Assist clients with loan modifications or restructuring as needed. Business Development Proactively identify and pursue new business opportunities. Participate in client outreach through calls, meetings, and networking. Develop relationships with referral sources and business partners. Support sales initiatives and collaborate on client proposals. Utilize CRM or loan tracking systems to monitor prospecting activity. Collaboration & Compliance Work closely with credit and internal teams to align with lending standards. Ensure adherence to all internal policies, procedures, and controls. Maintain confidentiality of client information at all times. Support a culture of integrity, teamwork, and client commitment. Additional Responsibilities Maintain organized workspaces and secure sensitive information. Follow safety and security protocols, including emergency procedures. Perform other duties as assigned. Qualifications Education & Experience Bachelor's degree in Business, Finance, or a related field preferred. Minimum 5+ years of experience in commercial banking or lending, or equivalent combination of education and experience. Skills & Competencies Strong knowledge of commercial lending practices and loan products. Excellent financial analysis and credit evaluation skills. Effective communication and relationship-building abilities. Strong attention to detail, analytical thinking, and problem-solving skills. Ability to multitask in a fast-paced environment. Understanding of regulatory requirements and compliance standards. Proficiency with financial documents and lending systems. Strong negotiation and cross-selling capabilities. #J-18808-Ljbffr