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Manager, Product Manager - Marketing Technology

Capital One Financial Corp

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. We are looking for a Senior Associate Product Manager to join our team in the Onboarding Team in Premium Products. The Onboarding Team mission is to build a premium onboarding experience for all Capital One credit card customers while laying the foundation for enduring and valuable relationships. You'll be responsible for developing and implementing strategies to create magical digital activation experiences for all customers and maximize the value of the activation moment. If you have a passion for improving customer experiences, enjoy problem solving in a white space area and working across cross‑functional teams, this role is for you! In this role, you'll be expected to demonstrate proficiency in four key areas Technology Driven You'll understand and leverage technology and end‑state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside the Tech Lead You'll co‑create technical solutions along with the Tech Lead, contributing to decisions around when it is appropriate to leverage Enterprise platforms, external solutions, or to build brand new technical components from scratch Business Focused You'll own and prioritize the near‑term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well‑managed way for the immediate team Transformational Leadership You'll develop and communicate a 6‑month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence You'll contribute to team culture by sharing your unique experiences with your team & partners and be willing to share your perspective & learn the perspective of others Human Centered You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin‑slice MVP grooming You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria As a Product Manager, you will: Partner with business and design peers to develop a strategy to maximize the value of activation and create magical activation experiences for all customers Manage a tech team, leading the delivery of high‑priority & complex data integrations that power key customer‑facing touchpoints, partnering with internal stakeholders Dream up #J-18808-Ljbffr

Vacancy posted 3 days ago
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