Director of Luxury Client Experience
$150.45k - $177kFashionUnited
FashionUnited is seeking a Director of Client Experience in New York City. This role is responsible for leading the client experience strategy, ensuring excellence in service and hospitality across The Landmark. The ideal candidate will have over 10 years of experience in luxury retail or hospitality, demonstrating strong leadership and operational skills. Responsibilities include elevating client experiences, managing hospitality, and driving cross-functional collaboration. The position offers a salary range of $150,450 - $177,000, reflecting experience and skills. #J-18808-Ljbffr FashionUnited
- Maiden Home, Inc. seeks a Director of Client Services to elevate the end-to-end client experience across pre-sale consultation, order management, and post-delivery care for luxury clients and trade partners. You will report to the SVP of Retail & Sales and partner with...Luxury
$145k - $175k
...on the community you serve. Position Information Title: Director, Client Experience Reports To: Chief Operating Officer Position Type: Full‑time... ...intersect with clinical operations. Background in luxury hospitality or consumer‑facing industries with elevated service...LuxuryFull timeLocal areaRemote workHome officeAfternoon shift$120k - $130k
...Job Title: Director of Customer Experience Position Overview Seeking a Director of Customer Experience to... ...end-to-end customer journey across its luxury fashion business. This role will... ...Customer Experience, Customer Service, or Client Services leadership experience,...Luxury$80k
...Description: Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations... ...function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand expectations, and ownership...LuxuryFlexible hoursAfternoon shift- Saks Global in New York City is looking for a Luxury Orchestrator to enhance the guest experience in luxury hospitality. The ideal candidate has a strong background... ...in retail management, showcasing a passion for client satisfaction and the ability to anticipate service...Luxury
$38 per hour
Ennismore is seeking a Guest Experience Controller in New York, NY. This full-time position combines hospitality and upselling strategies... ...while achieving revenue goals. Candidates should have 2-3 years of luxury hospitality experience, proficiency in Opera and POS systems,...LuxuryHourly payFull time$90k
Ennismore is looking for a Guest Experience Manager in New York, NY. This full-time role involves delivering an exceptional guest journey... ...highest hospitality standards. The ideal candidate has 3+ years in luxury hotel leadership and a passion for luxury service....LuxuryFull timeFlexible hours- ...Gorgona in New York City is looking for a proactive Guest Experience Coordinator to ensure a luxury experience at our nail salon in Midtown. The ideal... ...technicians with operational issues. Experience in luxury client service and strong organizational skills are essential...Luxury
$22 - $25 per hour
...Associate in New York, NY to provide a polished and memorable experience for guests. The ideal candidate will manage guest traffic,... ..., and assisting VIP clientele. A strong background in luxury retail or client service is essential, along with excellent communication skills...LuxuryHourly pay- Overview You possess an innate passion for luxury hospitality. You naturally put the client at the center of every decision and have a track record of exceeding... ...A passion for providing a seamless and elevated experience for clients 3-5 years of retail management...LuxuryFlexible hoursNight shift
$8 - $10 per hour
A luxury vacation rental company is seeking a Guest Experience & Sales Support Specialist to assist with guest interactions and administrative workflows. This remote position requires strong communication skills and full scheduling flexibility, working closely with U.S...LuxuryRemote jobHourly pay- Summary The Director of Client Experience leads and elevates the client experience across The Landmark flagship, ensuring every touchpoint reflects luxury hospitality and service excellence. This role combines strategic vision with hands-on leadership to build high-performing...LuxuryFlexible hoursAfternoon shift
- Position Overview We are seeking a Customer Experience Assistant Manager for the Manhattan, NYC... ...metrics, and consistently delivering a luxury experience. Operational Efficiency:... ...customer service experiences and assisting clients. Highly organized with a keen focus on...LuxurySeasonal workWork at office
- ...brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with... ...with advanced commercial acumen, enterprise account management experience, and the ability to navigate complex organizations. You will partner...LuxuryContract work
- A leading luxury tobacco products company is seeking a Customer Success Manager to manage a sales territory in New York. The ideal candidate... ...retailers. A Bachelor's degree and 5-6 years of relevant experience are preferred for this full-time position. Strong expertise in...LuxuryFull time
$100k - $125k
...are a small company growing fast, and how we take care of our clients is core to everything we build. We're looking for someone who has... ...We're Looking For 5+ years in a senior client-facing role. Luxury retail, fashion showrooms, hospitality, galleries, or similar high...Luxury$70k - $90k
...Customer Success Manager to manage key client relationships, ensuring adoption, satisfaction... ...to deliver exceptional customer experiences. Key Job Details Job Title: Customer Success... ...(Extra Credit): Experience in Fashion, Luxury, or Beauty industries Exposure to...LuxuryRemote jobFull timeHome officeFlexible hours- Maiden Home is hiring a Director of Client Services to enhance the luxury experience for clients. This role involves defining client service models, overseeing order lifecycle support, and improving operational excellence. The ideal candidate will have over 10 years of...Luxury
- ...The RealReal is seeking a Customer Experience Lead in New York to drive sales and deliver exceptional customer service. This role involves educating customers on sustainable fashion, managing customer journeys, and supporting store processes. The ideal candidate has at...Luxury
- ...Oettinger Davidoff Group. Davidoff of Geneva USA is a leading luxury tobacco products company, representing world-renowned brands and... ...Mobile Sales Solution and maintain data integrity. Education and Experience Bachelor's degree (B.A.) from a four-year college or university...LuxuryFull timeLocal areaFlexible hours
$170k - $180k
...how large brands make decisions Proven experience driving AI or enterprise software adoption... ...in the language of a CFO and a Creative Director alike Executive-level communication... ...Points Background in fashion, apparel, luxury, or the broader creative/design industry...LuxuryWork at officeRemote workShift work1 day per week- Auberge is seeking a Senior Director of Client Development in New York to lead global client strategy... ..., sales, and operations to elevate VIP experiences. Ideal candidates have 10-12+ years in client development or loyalty within luxury hospitality or high‑touch services,...Luxury
- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...Luxury
$118k - $167k
...Nextdoor, sits on the company's board of directors. Founded in 2022, Vibe.co is widely... ...events strategy across every format, and client experience is a key lever in that plan. Our next... ...What You Need 3-5 years in hospitality, luxury client experience, or event production,...LuxuryNight shift$160k - $185k
...About the Role The Client Director is responsible for developing new and existing client relationships... ...and services. Leveraging extensive experience in sales, advertising, and client... ...reports to the Executive Client Director, Luxury and supports the luxury category sector...LuxuryLocal areaFlexible hours$150.45k - $177k
...JOB TITLE: Director of Client Experience – The Landmark REPORTS TO: VP & General Manager, The Landmark JOB PURPOSE: The Director of Client... ...every interaction reflects the highest standards of luxury, hospitality, and service excellence. This role oversees four...LuxuryFull timeRemote workFlexible hoursAfternoon shift- ..., and valuable insights, empowering our clients to excel in what they do best. The Hospitality... ...a seamless, high-quality workplace experience for executives, staff, and distinguished... ..., and a refined understanding of luxury service standards to consistently exceed...LuxuryWork at officeLocal area
$180k - $200k
Loewe is seeking a CRM & Clienteling Director for the Americas to spearhead the client engagement strategy, ensuring an... ...teams to enhance client experiences. Ideal candidates will have over... ...CRM and clienteling, especially in luxury markets. This position offers a salary...Luxury$90k
...cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and... .... As the operational leader in the absence of the Director of Guest Experiences and Assistant Director of Guest Experiences...LuxuryFull timeWork experience placementLocal areaFlexible hoursShift workAfternoon shift$70k - $75k
A leading luxury fashion brand is seeking a Customer Service Coordinator to manage account administration, order processing, and shipping... ...environment. Applicants should have at least 2 years of experience, an associate degree or higher, and advanced Excel skills, including...Luxury
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