Front Desk Attendant Hampton Inn at Blast Off Bay

Job Description

Job Description

Benefits:

• Paid time off
• Employee discounts
• Flexible schedule

About the Role:
Join our dynamic team at Hampton Inn at Blast Off Bay, where hospitality meets adventure! As the Front Desk Associate, you will be the welcoming face for our guests, ensuring a memorable stay at our vibrant hotel in Goddard, KS.

Responsibilities:

• Greet and check-in guests with a warm and friendly demeanor.
• Manage reservations and provide information about hotel amenities and local attractions.
• Handle guest inquiries and resolve issues promptly and efficiently.
• Process payments and maintain accurate records of transactions.
• Monitor and maintain the cleanliness and organization of the front desk area.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Assist with administrative tasks and support hotel operations as needed.
• Provide exceptional customer service to enhance the guest experience.

Requirements:

• High school diploma or equivalent; hospitality experience preferred.
• Strong communication and interpersonal skills.
• Proficient in computer systems and hotel management software.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Must be available to work flexible hours, including weekends and holidays.
• Positive attitude and a passion for providing outstanding service.
• Previous experience in a customer-facing role is a plus.