Senior IT Administrator

About Us: Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities. The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Connect - A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault - A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize - Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect - A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve - Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation. What It's Like to Work Here: We describe our team as "Spreedlings": diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity. About the Role: We're looking for a Senior IT Administrator to strengthen day-to-day IT operations and help lead our data loss prevention (DLP) program. This is a hands-on role for someone who can solve technical problems, communicate clearly with the business, and take ownership of programs that span Enterprise IT and Security. You'll own and improve core areas, including endpoint administration, DLP monitoring and policy management, software lifecycle support, vulnerability remediation, and identity and access management (IAM) administration. You'll also support the end-user services team with onboarding, offboarding, and device provisioning as needed, while creating more capacity for the team to take on strategic projects. This is a hybrid role based in our HQ in Durham, North Carolina. Candidates are expected to work in-person two days a week at our downtown Durham office. #J-18808-Ljbffr