Program Director, PPOC Behavioral Health Integration

Position Summary Reporting to the PPOC Senior Director of Quality, Patient Safety, and Population Health and partnering with the BCH Department of Psychiatry Chief of Early Childhood, Training, and Education, the Program Director of Behavioral Health Integration leads the PPOC Behavioral Health Integration Program (BHIP). The Program Director oversees strategy, operations, implementation, and outcomes to advance health, care quality, health equity, provider well-being, and cost-effective care. Working with PPOC and BCH leaders and Behavioral Health Integration Managers (BHIMs), the Program Director executes PPOC’s behavioral health strategy through education, consultation, specialty access, research, and evidence-based practices. Key Responsibilities Direct the BHIP and implement the behavioral health strategy developed with PPOC leadership and BHIMs. Partner with the BCH Department of Psychiatry, Senior Director of QPSPH, and CMO to oversee behavioral health education, learning communities, and clinician development. Lead and support BHIMs; monitor program performance, outcomes, and improvement efforts. Manage operations, staffing, assignments, deployment, and complex patient or practice issues. Oversee recruitment, hiring, credentialing, onboarding, retention, and development of practice-based behavioral health clinicians. Establish interdisciplinary meetings and communication processes to monitor and improve quality and outcomes. Apply continuous quality improvement and evidence-based practices to advance behavioral health integration and PPOC goals. Collaborate with PPOC leaders and program directors on quality, patient safety, and population health initiatives. Build relationships with primary care providers, subspecialists, hospital and community teams, and policymakers to improve care coordination and access. Resolve escalated provider, patient, and family concerns and identify service improvements. Review and recommend BHIP operational budgets. Partner with Epic teams on behavioral health design, build, and implementation priorities. Contribute to scholarly presentations and publications. Minimum Qualifications Education Master’s degree in Social Work, Psychology, Psychiatry, or a related behavioral health field required. Doctorate preferred. Experience Minimum of 8 years of director-level experience in psychology, psychiatry, social work, behavioral health, or related healthcare settings. Experience implementing behavioral health integration in primary care or medical settings required; public policy and care management experience preferred. Demonstrated leadership, management, recruitment, retention, and staff development experience. Expertise in behavioral health program development, implementation, evidence-based practices, and continuous quality improvement. Strong communication, presentation, relationship-building, and stakeholder engagement skills. Ability to influence multidisciplinary teams and serve as an organizational spokesperson. Demonstrated initiative, creativity, problem-solving, flexibility, organization, collaboration, and strategic thinking. #J-18808-Ljbffr Boston Children's Hospital