Hospitality Specialist

Hospitality Specialist

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

What we offer:

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• 401k Retirement plans plus a generous company match
• Employee Assistance Program (EAP)
• Company paid Life Insurance

And best of all, you get to work with our amazing STAFF and RESIDENTS!

This position offers flexible scheduling for a great work/life balance.

Primrose Retirement Communities is hiring for a Hospitality Specialist to be responsible for supporting both activity programming and dining operations, enhancing our residents' quality of life through companionship, engagement, and attentive service. This position blends life enrichment support with dining services, helping ensure that each resident experiences meaningful connection, personalized attention, and exceptional hospitality throughout their day.

What You'll Do

As a Hospitality Specialist, you'll play a vital role in ensuring a welcoming, engaging, and service-focused environment for our residents.

• Support resident engagement & life enrichment
• Assist with life enrichment activities
• Encourage resident participation
• Support outings, special events, community celebration
• Observe resident preferences and share with Life Enrichment Coordinator
• Support dining & hospitality
• Assist with meal service
• Engage with residents during meals
• Support beverage services, snack delivery, and light food prep
• Help ensure a clean, organized, and welcoming dining area
• Cross-functional support
• Float between life enrichment & dining to meet residents' needs
• Assist with transitions from activities to meals
• Assist with resident transportation

What We're Looking For

• High school diploma or equivalent preferred
• Experience in senior living, hospitality, customer service or food service
• Strong communication skills
• Valid driver's license and clean driving record
• Sanitation Certified or willing to obtain within 30 days of hire
• Ability to recognize residents' needs and respond with urgency and compassion
• Willing to work flexible hours, including holidays, weekends, and some evenings
• Ability to stand and walk for prolonged periods
• Must be able to reach, stoop, bend, carry and manipulate various items
• Must be able to lift to 50 pounds
• Must adhere to health and safety rules
• Must be able to work in a kitchen environment-extreme heat or cold

Opportunities for full-time or part-time hours.

Available shifts: days, evenings, nights, or rotating.