Education Associate

• Coordinate student registration and tuition transactions, including enrollment processing, invoicing, payments, payment plans, scholarship and financial aid information, and follow-up on delinquent accounts.
• Serve as a primary point of contact for students, parents, and families, providing timely and responsive customer service related to registration, tuition, education programs, and general inquiries.
• Prepare and maintain accurate enrollment and tuition reports and ensure student and program records are complete and current within applicable databases, including prospective, current, alumni, and archived student information.
• Provide administrative and office support for Education programs, including correspondence, mailings, supply coordination, document preparation, and other program-related administrative needs.
• Provide backup administrative support for organizational phone systems, office equipment, and other general office functions as needed.
• Support merchandise sales and related activities, including promotion, inventory tracking, ordering, sales recording, and applicable financial reporting.

• Associate degree in Education, Business Administration, Arts Administration, or a related field preferred; equivalent relevant professional experience may be considered in lieu of formal education.
• A minimum of one year of experience in education administration, student services, program administration, customer service, or a related environment preferred.
• Experience with student registration, enrollment, tuition or payment processing, database management, or similar administrative functions preferred.
• Must obtain and maintain applicable Pennsylvania clearances required for working with children and educational programs.

It is the continuing policy of Confluence Theater of Pittsburgh to afford equal employment opportunity to qualified individuals regardless of their race, color, religion or belief, age, sex, gender identity or expression, national origin, ancestry, sexual orientation, physical or mental disability, veteran status, or family or parental status and to conform to all applicable laws and regulations to that regard. This policy of equal employment opportunity comprehends all aspects of the employment relationship, including application and initial employment, promotion and transfer, administration, and the application of service, retirement, seniority and employee benefit policies.