Automotive Service Advisor | Award-Winning Shop | Top Pay | Independent Shop | Growing Company

Automotive Service Advisor

Velocity Auto Care & Tire

Top Pay | Growth Opportunity | Award-Winning Shop

A Quick Conversation Might Be Worth It

Top automotive service advisors usually aren't actively looking for a job. They're busy helping customers, keeping technicians productive, and performing at a high level. But sometimes the right opportunity comes along. If you're a strong automotive service advisor or someone with excellent customer service and sales ability who would consider a better opportunity, this may be worth a conversation.

If you're currently working at a dealership or corporate repair chain and are looking for a professional independent shop where your performance can truly stand out, we'd love the opportunity to talk with you. Velocity Auto Care & Tire is growing, and we are building the team that will help expand our company into multiple locations across the region.

If you're looking for more than just a job if you want to grow your career with a company that's expanding this could be your opportunity. If you're actively looking or even if you're currently in a good position but curious about a stronger long-term opportunity, we'd be happy to talk.

Position Details

Location: Santa Fe, TX 15 minutes from Galveston 30 minutes from Houston Serving customers throughout: Galveston County League City La Marque Texas City Santa Fe Surrounding Houston area

Position Type: Full-Time

Compensation: Competitive base pay + performance bonuses + full benefits

About Velocity Auto Care & Tire

Velocity Auto Care & Tire is a highly respected automotive repair and tire facility proudly voted: Best Automotive Repair Shop in Galveston County Four Years in a Row. We are family-owned, community-driven, and built on integrity. But we're not stopping there. We are actively adding locations and building the team that will support our expansion. Our goal is to build one of the strongest independent automotive repair companies in the region. Our shop maintains a strong car count and steady workflow, allowing service advisors to consistently perform and earn strong bonuses. We're not just fixing cars. We're building leaders.

The Opportunity

As an Automotive Service Advisor, you are the bridge between our customers and our technicians. You will guide customers through the repair process and ensure they receive an exceptional experience. This is a sales and customer service role where strong communication, integrity, and professionalism are key. You will help drive: Customer satisfaction Sales performance Shop productivity Long-term customer relationships You won't just be writing repair orders. You'll be building trust and helping grow the business. This role is ideal for someone who enjoys helping customers, presenting repairs confidently, and being rewarded for strong sales performance and customer satisfaction. Top performers who consistently deliver results will have opportunities to grow into leadership roles as the company expands and future locations are added.

Key Responsibilities

Greet customers with professionalism and positive energy Listen carefully and document vehicle concerns Present repair recommendations clearly and ethically Recommend preventative maintenance and tire services Communicate with technicians throughout the repair process Provide customer updates during service Follow up to ensure customer satisfaction Protect and elevate the Velocity Auto Care & Tire brand

Who You Are

People-Oriented You enjoy helping people and building relationships.

Sales-Oriented You are comfortable presenting repairs and helping customers make informed decisions.

Excellent Communicator You simplify complex automotive issues for customers.

Organized & Efficient You thrive in a fast-paced shop environment.

Problem Solver You take ownership and find solutions.

Team Player You contribute to a positive, high-performance culture.

Growth-Minded You want to grow with a company that is expanding.

Ideal Background

Automotive service advisor experience preferred Customer service and sales experience required Basic automotive knowledge helpful Ability to multitask in a fast-paced shop environment Computer proficiency Valid driver's license

Why Join Velocity Auto Care & Tire?

Real Growth Opportunity We are actively expanding and adding locations. High performers will have opportunities to grow into: Lead Service Advisor Shop Manager General Manager Multi-Location Leadership Roles We strongly prefer to promote leaders from within.

Competitive Compensation Strong base pay Performance bonuses 401(k) Health insurance Paid vacation Paid holidays Professional Development Sales training and leadership development Proven systems and processes Coaching and mentorship Real opportunity to grow your career

Our Culture

We operate with integrity. We strive for 100% customer satisfaction. We protect our reputation relentlessly. We run a professional, organized operation where advisors and technicians work together as a team. We are building something bigger than one location and we are looking for team members who want to grow with us.

A Message to Service Advisors

If you're currently working as a service advisor or in a customer service role but curious about a stronger opportunity, we would be happy to talk. All conversations are completely confidential. Even if you're not actively looking, we are always interested in meeting strong advisors.

Apply Today

If you're ready to build a career not just collect a paycheck apply today. Join Velocity Auto Care & Tire and grow with a company that's on the move. Compensation: $50,000.00 - $120,000.00 per year

This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.