Automotive Service Advisor
$50k - $70kB and B Tire Pros Auto Care
Responsive Recruiter
Advise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us.
Promptly meets and greets customers
Determines the nature of customer problems
Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
Obtains customer approval for service before delivering order to service personnel
Reviews completed repairs or services performed with customers and collects payment
Maintains cleanliness of showroom
High School graduate or comparable vocational training
Knowledge of computerized sales and Repair POS software
Basic knowledge of auto repair & tire industry
Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Compensation: $50,000.00 - $70,000.00 per year
Vacancy posted 3 days ago
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