Customer Service Trainer

Customer Service Trainer - Corporate

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you’ll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities 

• Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.

• Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.

• Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.

• Create a welcoming and positive learning environment that encourages employee growth and development.

Minimum Requirements

• Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.

• Experience with existing and emerging training methods and tools.

• Proficient in Microsoft Office.

• Excellent communication, interpersonal and leadership skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. 

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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